eTip has acquired Shiny Solutions to expand beyond digital tipping into a broader workforce engagement platform for hospitality and service operators. The combined offering adds recruitment, scheduling, recognition, and AI insights as labor costs often exceed 40–50% of operating spend. The

Magic, a New York-based startup, has emerged from stealth with its flagship product, Loyalist, an AI-powered CRM platform aimed at the hospitality industry. The company has raised a $10 million seed round led by Lerer Hippeau and other participants, to scale its offering beyond restaurants into hote