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✓ Verified profile · 2026-08-23

Leena AI

Leena AI is an agentic AI platform for the enterprise that automates employee-facing service delivery across HR, IT, finance, procurement and sales, aiming at 'zero-ticket enterprises.' Its products span HR service delivery and helpdesk, knowledge management, an employee assistant and workflow automation, powered by a proprietary LLM branded WorkLM. Founded in 2018 and backed by Bessemer Venture Partners.

4.6/5· 150+ G2 reviews
New YorkFounded 2018
Visit website ↗
Legal nameLeena AI
Founded2018
FoundersAdit Jain
HQNew York

Decision snapshot

Facts, vendor evidence and marketplace signals are labeled separately · verified 2026-08-23
Best for

Large and Fortune 500 enterprises consolidating HR, IT and finance employee support onto one agentic assistant.

Strong when

You need cross-domain automation across many enterprise systems, with broad prebuilt integrations.

Validate before buying

Pricing is quote-based and recently shifted to a platform fee plus consumption; the vendor completed a full re-architecture in 2024, so assess maturity.

PricingQuote-based, tied to headcount, modules and services; not publicly published.
Implementation referenceVendor-reported deployment of roughly 90 days from engagement to production.
Employees served20M+

Across 500+ enterprises

Leena AI customers
Funding$30M Series B

Announced 2021, led by Bessemer; ~$40M raised in total

Leena AI $30M Series B

Who should evaluate Leena AI?

Employee size

Large enterpriseFortune 500

Operating context

FMCGInsuranceTechnologyHealthcareAviationRetailManufacturing

Regions

Global (100+ languages)

Primary use cases

HR helpdesk automationEmployee self-serviceOnboarding and offboardingKnowledge managementIT and finance ticket deflectionWorkflow and approval automation

Product portfolio

A portfolio vendor — compare the product and package that matches your workforce, not the company name alone.

IT, HR, finance and operations

Autonomous Agent (WorkLM)

A central agent that decomposes complex tasks into sub-tasks executed by application-specific agents across the tech stack.

Multi-app task automationCross-domain automationMultimodal and multilingualBroad enterprise integrations
Leena AI autonomous agent
HR teams

HR Service Delivery / Helpdesk

An AI workplace assistant for the employee lifecycle.

Real-time query resolutionSmart helpdeskOnboarding and offboarding journeysTransaction automation
Leena AI HR service delivery
Employees and HR

Knowledge Management & Employee Assistant

Generative-AI FAQ and self-help plus a conversational employee assistant.

Automated FAQKnowledge self-helpMultichannel accessPolicy compliance
Leena AI HR service delivery
HR and operations

Workflow Automation

A no-code, drag-and-drop builder for approvals, processes and integrations.

No-code builderApproval automationProcess automationSystem integrations
Leena AI HR service delivery

Core capabilities

Agentic and autonomous AIHR helpdeskEmployee self-serviceKnowledge management and FAQ automationConversational AIWorkflow automation and no-code builderOnboarding and offboardingMultilingual and multichannelTicket deflectionEnterprise integrations

Where Leena AI is strong

What buyers should validate

Occasional technical issues

Some reviewers note occasional technical issues affecting performance.

G2: Leena AI reviews

Commercial & implementation

Pricing modelQuote-based enterprise licensing (platform fee plus consumption)Leena AI pricingBessemer: Leena AI from HR chatbot to agentic enterprise
OwnershipPrivate; ~$40M raised (Series B led by Bessemer, 2021)Leena AI $30M Series B

Integrations

Security & compliance

Customer evidence

Outcomes reported in the vendor's customer stories — treat as vendor-supplied case-study evidence.

Enterprise deployments (aggregate)

Ticket deflection and self-service

Leena AI reports aggregate outcomes across enterprise HR service-delivery deployments.

Vendor-reported up to 70% reduction in helpdesk tickets and 95% reduction in query turnaround.Leena AI HR service delivery

Common alternatives

A shortlist starting point; the right comparison depends on size, geography and the exact product.

Methodology

Company facts, product claims, customer evidence and independent marketplace signals are separated. Time-sensitive data is a dated snapshot. Review all sources →

Latest Leena AI coverage

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Sources & verification

Verified 2026-08-23. Source type is shown so buyers can distinguish official, regulatory, marketplace and legacy evidence.

  1. officialLeena AI autonomous agent
  2. officialLeena AI HR service delivery
  3. officialLeena AI customers
  4. officialLeena AI case studies
  5. officialLeena AI trust and security
  6. officialLeena AI pricing
  7. reportingLeena AI $30M Series B
  8. reportingBessemer: Leena AI from HR chatbot to agentic enterprise
  9. marketplaceLeena AI on Microsoft marketplace
  10. marketplaceG2: Leena AI reviews
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