Workday

Workday's Global Workforce Report for the first half of 2024 highlights a notable trend in the labor market: job applications are increasing four times faster than job openings, creating a competitive landscape for job seekers. Despite this growth, organizations are struggling to retain top talent, with voluntary turnover among high-potential employees up in 75% of industries. To address these challenges, companies are turning to AI to enhance hiring efficiency and fairness, and to support internal mobility programs aimed at retaining key employees. The report also underscores the importance of meaningful work in driving employee satisfaction and loyalty, with those finding their work meaningful feeling 37% more accomplished even under challenging workloads.

The whitepaper titled "Responsible AI: Empowering Innovation with Integrity" by Dr. Kelly Trindel, Chief Responsible AI Officer at Workday, outlines the company's commitment to developing and deploying AI responsibly. It emphasizes the importance of ethical AI principles, which serve as the North Star for Workday's efforts in this area. The paper discusses the critical need for responsible AI (RAI) frameworks to bridge the AI trust gap and ensure AI's positive societal impact. It highlights key practices such as consistent AI risk evaluation, adherence to RAI guidelines, and providing transparency to customers. The document also underscores the significance of leadership commitment, cross-company support, and independent oversight in maintaining RAI at scale. Additionally, Workday's proactive engagement in public policy discussions and contributions to global AI regulation frameworks are showcased, reinforcing their dedication to trustworthy AI solutions that benefit both businesses and society.

Workday is focused on the amplification of human potential through the development of innovative AI technologies that positively impact society. Learn more about our commitment to responsible AI governance.

Trends Redefining Employee Experience in 2023 How can organizations help their workforce be more adaptable, efficient, and resilient? Read the report to learn about the trends redefining the employee experience in 2023.

Global challenges have impacted the employee experience. However, according to a survey of 3 million employees, employee engagement scores have stayed stable, giving companies a reason to be hopeful about the future. source: https://blog.workday.com/en-us/2023/state-engagement-2023-shifting-survival-long-term-success.html

Workday's latest global research, AI Agents Are Here—But Don't Call Them Boss, reveals that while 75% of employees are ready to collaborate with AI agents, only 30% are comfortable being managed by them. The survey of nearly 3,000 professionals across North America, APAC, and EMEA highlights the need for clear boundaries, transparency, and a human-centered approach to AI deployment. Key findings show that exposure to AI agents increases trust, productivity gains come with concerns about pressure and reduced critical thinking, and finance professionals see strong potential for AI in closing skills gaps. The study underscores that AI agents should act as partners, not replacements, enhancing human judgment and leadership. Key findings from the report include: AI as Co-Pilot, Not Commander: Three out of four employees are highly comfortable with AI agents working alongside them and recommending new skills—but only 30% are comfortable with an AI agent managing them. A mere 24% are comfortable with AI agents operating in the background without human knowledge. Establishing clear boundaries for AI is key to building employee trust and driving greater adoption. Exposure to AI Agents Drives Trust : While more than one-quarter of respondents still believe agents are overhyped, trust in agents rises dramatically with increased use. For instance, only 36% of those exploring AI agents trust their organization to use them responsibly, but that number jumps to 95% among those further along. Direct experience with AI agents builds confidence. The Double-Edged Sword of AI Productivity: Nearly 90% of employees believe AI agents will help them get more done, but many are also concerned that these productivity gains will lead to increased pressure (48%), a decline in critical thinking (48%) and less human interaction (36%). This underscores the need for thoughtful implementation that prioritizes employee well-being. Distinct Roles for Agents and Humans: Most see agents as important teammates, but not full members of the workforce. Trust in AI also depends on the task; it's highest for IT support and skills development and lowest for sensitive areas like hiring, finance, and legal matters, underscoring the need for human oversight and accountability. Finance Sees Big Potential: With the industry facing a shortage of CPAs and finance professionals, 76% of finance workers believe AI agents will help close the gap and only 12% are worried about job loss. The top uses for AI agents in Finance include forecasting and budgeting (32%), financial reporting (32%), and fraud detection (30%).

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