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✓ Verified profile · 2026-08-22

UKG

UKG (Ultimate Kronos Group) is a privately held HR, payroll and workforce-management vendor formed by the 2020 merger of Ultimate Software and Kronos. Its suite spans HCM and workforce management with particular strength in time, attendance, scheduling and labor for large, frontline and shift-based workforces. Its anchor product lines are UKG Pro (enterprise HCM/WFM) and UKG Ready (small-to-mid-market all-in-one).

4.4/5· Thousands of G2 reviews (approx., 2026)
Lowell, Massachusetts; Weston, FloridaFounded 202010000+ employees
Visit website ↗
Legal nameUKG
Founded2020
FoundersMark Ain
HQLowell, Massachusetts; Weston, Florida
Employees10000+

Decision snapshot

Facts, vendor evidence and marketplace signals are labeled separately · verified 2026-08-22
Best for

Large and mid-market organizations with frontline, shift-based and hourly-heavy workforces across healthcare, retail, manufacturing and the public sector.

Strong when

Complex time, attendance, scheduling and labor-compliance needs across multiple locations, and buyers wanting combined HCM and workforce management on one platform.

Validate before buying

Pricing is quote-only and implementation cost and complexity can be significant; two distinct suites (Pro and Ready) require matching product to scale.

PricingCustom and quote-based; UKG publishes no rates.
Implementation referenceDelivered by UKG plus a partner and services ecosystem.
Organizations80,000+

Across 150 countries (UKG press boilerplate)

UKG press: New York Sports Club (scale boilerplate)
Revenue milestone$1B+ in a quarter

Surpassed $1B revenue in Q1 fiscal 2023 for the first time

UKG hits $1B revenue in Q1 fiscal 2023
Healthcare penetration~90%

Of the largest U.S. healthcare systems use UKG (vendor-reported)

UKG press: U.S. healthcare systems

Who should evaluate UKG?

Employee size

Small and mid-size (UKG Ready)Large enterprise (UKG Pro)Global workforces

Operating context

HealthcareRetailManufacturingHospitalityPublic sectorFinancial services

Regions

North AmericaGlobal (150 countries)

Primary use cases

HR and HCMPayrollTime and attendanceEmployee schedulingLabor and absence managementTalent and benefitsWorkforce and labor analytics

Product portfolio

A portfolio vendor — compare the product and package that matches your workforce, not the company name alone.

Large enterprise and complex, multi-location workforces

UKG Pro

Enterprise HCM covering HR, payroll, talent and benefits.

Core HRPayrollTalent managementBenefits administrationPeople analytics
UKG Pro
Small-to-mid-size organizations

UKG Ready

All-in-one HR, payroll, talent and time solution for leaner teams.

HRPayrollTime & attendanceTalentScheduling
UKG Ready
Enterprises with frontline and shift-based workforces

UKG Pro Workforce Management

Global workforce-management module for time, scheduling and labor.

Time & attendanceEmployee schedulingAbsence and leaveLabor trackingReal-time visibility
UKG Pro Workforce Management

Core capabilities

Core HRPayrollTime and attendanceEmployee schedulingAbsence and leave managementLabor managementTalent managementBenefits administrationPeople analyticsGlobal payrollWorkforce management

Where UKG is strong

Workforce-management depth

Deep time, attendance, scheduling and labor capability for frontline, shift-based and hourly workforces.

UKG Pro Workforce Management

What buyers should validate

Quote-only pricing

UKG publishes no rates; pricing is custom by size and modules.

UKG Pro

Two suites to match to scale

UKG Pro and UKG Ready are distinct products, so buyers must match the product to their size.

UKG products

Commercial & implementation

Pricing modelCustom and quote-based; not publicly listedUKG Pro
OwnershipPrivate; controlled by Hellman & Friedman with Blackstone and other investorsHellman & Friedman acquires UKG (ownership)

Integrations

UKG Marketplace

A catalog of vetted technology and service partners extending UKG Pro, UKG Pro WFM and UKG Ready via API integrations.

UKG Marketplace overview

Developer Hub and APIs

developer.ukg.com provides API references, guides and tools to build integrations across UKG suites.

UKG developer hub

Security & compliance

ISO and SOC

The UKG Trust Center lists ISO/IEC 27001, 27017 and 27018 certifications and SOC 1 Type 2, SOC 2 Type 1, SOC 2 Type 2 and SOC 3 reports.

UKG Trust Center

Privacy and assurance frameworks

UKG cites GDPR, CCPA, the EU-US Data Privacy Framework, CSA STAR, Cyber Essentials and IRAP.

UKG Trust Center

Customer evidence

Outcomes reported in the vendor's customer stories — treat as vendor-supplied case-study evidence.

Hartford HealthCare

Workforce management for a health system

The New England health system (~37,000 employees across ~500 locations) migrated to UKG Pro Workforce Management.

Vendor-reported greater schedule flexibility for employees and real-time coverage visibility for managers.UKG customers
New York Sports Club

Frontline workforce insights

The operator of 30+ locations uses real-time workforce insights in UKG to support frontline teams.

Vendor-reported improved staffing decisions across locations.UKG press: New York Sports Club (scale boilerplate)

Common alternatives

A shortlist starting point; the right comparison depends on size, geography and the exact product.

Methodology

Company facts, product claims, customer evidence and independent marketplace signals are separated. Time-sensitive data is a dated snapshot. Review all sources →

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Latest UKG coverage

View all →
Sep 18, 2026HRchitect Guides Global Manufacturer from Payroll Evaluation to Successful UKG Pro Implementation

HRchitect has announced it guided an unnamed global manufacturer through a payroll platform evaluation and subsequent UKG Pro implementation. No client details, scale, timeline, or outcome metrics have been disclosed.

Sep 14, 2026Las Vegas Raiders Select UKG to Power Their Workforce Across Football and Business Operations

The Las Vegas Raiders have selected UKG as their workforce management platform, reportedly to unify operations and provide real-time workforce visibility across both football and business functions of the franchise.

Sep 14, 2026Las Vegas Raiders Select UKG to Power Their Workforce Across Football and Business Operations

The Las Vegas Raiders have chosen UKG as their workforce management platform, according to a Business Wire announcement. The deal is aimed at unifying scheduling, operations, and real-time workforce visibility across both the franchise's football and business sides.

Sep 10, 2026Hackajob Gets a New Name, UKG Adds Voice

Three HR-tech signals in one: Hackajob is reportedly operating under a new name (details undisclosed), UKG has added voice capabilities to its platform, and Linkup's August 2026 U.S. jobs report shows active listings holding nearly flat at roughly 4.96 million.

Sep 10, 2026UKG Launches Voice-Enabled AI and ‘Agentic Pay’ Tools to Support Frontline Workers

UKG has rolled out a new suite of AI-powered features — including voice-enabled tools and an "Agentic Pay" capability — designed to reduce payroll errors, speed up high-volume hiring, and cut administrative burdens for frontline workers as part of its latest quarterly platform release.

Sep 2, 2026UKG's CIO says HR tech is AI's next big bet. The software firm's employees have already launched 387 AI tools and over 12,000 agents - Fortune

UKG's CIO is positioning HR technology as a primary frontier for AI investment, highlighting that the company's workforce has already deployed 387 AI tools and more than 12,000 agentic AI tools internally. The disclosure signals UKG's aggressive internal AI adoption as it works to embed agentic capabilities across its HR platform.

Sources & verification

Verified 2026-08-22. Source type is shown so buyers can distinguish official, regulatory, marketplace and legacy evidence.

  1. officialUKG products
  2. officialUKG Pro
  3. officialUKG Ready
  4. officialUKG Pro Workforce Management
  5. officialUKG customers
  6. officialUKG developer hub
  7. officialUKG Trust Center
  8. reportingUKG hits $1B revenue in Q1 fiscal 2023
  9. reportingUKG press: New York Sports Club (scale boilerplate)
  10. reportingUKG press: U.S. healthcare systems
  11. reportingHellman & Friedman acquires UKG (ownership)
  12. reportingUKG Marketplace overview
  13. reportingUKG cost overview (third-party estimate)
  14. marketplaceG2: UKG Pro reviews

Leadership

founders · executives

UKG — frequently asked questions

What does UKG do?

UKG (Ultimate Kronos Group) is a privately held HR, payroll and workforce-management vendor formed by the 2020 merger of Ultimate Software and Kronos. Its suite spans HCM and workforce management with particular strength in time, attendance, scheduling and labor for large, frontline and shift-based workforces. Its anc…

Where is UKG headquartered?

UKG is headquartered in Lowell, Massachusetts; Weston, Florida, United States.

When was UKG founded?

UKG was founded in 2020.

Who founded UKG?

UKG was founded by Mark Ain.

Who is the CEO of UKG?

Jennifer Morgan leads UKG as CEO.

How many employees does UKG have?

UKG has 10000+ employees.

What kind of HR technology is UKG?

UKG is categorized under HCM, Workforce Management on DHRMap.

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