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The HRTech Wire →This week's briefing →Submit newsPublish a sponsored article — $300Docebo Reports First Quarter 2024 Results
Docebo Inc., a leading AI-based learning platform provider, reported strong financial performance for Q1 2024. The company highlighted significant growth in subscription revenue and profitability, with total revenue reaching $51.4 million,
EarningsUpwork Reports First Quarter 2024 Financial Results
Upwork Inc. reported a robust Q1 2024 with a significant increase in net income to $18.4 million and Adjusted EBITDA to $33.3 million, marking substantial improvements from the previous year. The company announced a 19% year-over-year reven
Venture Capital401GO Raises $12M Series A to Fuel Next Phase of Growth
401GO , a fintech company specializing in modern retirement solutions, has successfully secured $12 million in Series A funding led by Next Frontier Capital, with participation from Rally Ventures, Impression Ventures, and Stout Street Capi
Company NewsUpwork Premieres New Partner Program to Expand Ecosystem of Companies Transforming How We Work
U pwork (NASDAQ: UPWK) has unveiled the Upwork Partners program, a new initiative designed to enhance business collaborations and increase productivity through the integration of skilled independent professionals. The program includes thre
Product NewsOracle NetSuite Supercharges the Suite with Expansion of Generative AI Capabilities
Oracle NetSuite has expanded its generative AI capabilities within its suite, introducing NetSuite Text Enhance to foster improved productivity and efficiency across various domains including finance, supply chain, sales, marketing, and cus
Company NewsPrivacy Concerns Surge as Glassdoor Allegedly Adds Real Names to User Profiles Without Consent
The article reports concerns among Glassdoor users that their real names were added to their profiles without consent, potentially compromising anonymity. This issue surfaced when a user, Monica, noticed her full name and city on her profil
Company NewsCustomer Confidence, Trust in UKG Solutions Drive Strong Results for First-Quarter Fiscal 2024
UKG reported a successful first quarter for fiscal 2024, marked by strong customer loyalty and significant business growth. The period was notable for an increase in customer migrations to modern UKG solutions, particularly among larger cli
Company NewsDocebo Reports Fourth Quarter and Fiscal Year 2023 Results
Docebo Inc., a leader in AI-driven learning platforms, announced its Q4 and fiscal year 2023 financial results, showcasing significant growth. With a 28% increase in subscription revenue to $46.5 million and a total revenue rise of 27% to $
EarningsUpwork Reports Fourth Quarter and Full Year 2023 Financial Results
Upwork Inc. reported significant financial achievements for the fourth quarter and full year of 2023, demonstrating robust growth and profitability. The company's fourth-quarter GAAP Net Income reached $17.4 million with an Adjusted EBITDA
Company Newsbswift Launches Next-Generation Mobile App for Effortless Benefits Management
bswift , a leader in benefits administration technology, has unveiled its latest innovation: a next-generation mobile app designed to revolutionize benefits management. Catering to a diverse, multi-generational workforce, the app offers sea
Product NewsUpwork Study Finds 64 Million Americans Freelanced in 2023, Adding $1.27 Trillion to U.S. Economy
The "Freelance Forward: 2023" report by Upwork reveals a significant shift in the U.S. labor market towards freelancing. With 64 million Americans, or 38% of the workforce, now freelancing, the sector contributes $1.27 trillion annually to
Product NewsYellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk Marketplace
The listing will enable enterprises to deliver human-like experiences through Yellow.ai's Dynamic Automation Platform (DAP), leading to 60 percent reduction in operational costs. SAN MATEO, Calif. , Dec. 12, 2023 Yellow.ai , a global lea
EarningsUpwork Reports Second Quarter 2023 Financial Results with 7% YoY Increase in Revenue
SAN FRANCISCO, Aug. 02, 2023 -- Upwork Inc. (Nasdaq: UPWK), the world’s largest work marketplace that connects businesses with independent talent from across the globe, announced its financial results for the second quarter of 2023. Q2’23 F
EarningsRobert Half Reports Fourth-Quarter Financial Results
MENLO PARK, Calif., Jan. 26, 2023 -- Robert Half International Inc. (NYSE: RHI) today reported revenues and earnings for the fourth quarter ended December 31, 2022. For the quarter ended December 31, 2022, net income was $148 million, or $1
Venture CapitalInfinite Electronics, Inc. Announces Acquisition of Bulgin Ltd., Leading Developer and Manufacturer of Innovative Harsh Environment Connectivity Solutions
Latest Acquisition to Further Strengthen Infinite Electronics' European Footprint and Global Distribution Network IRVINE, Calif. , Jan. 19, 2023 -- Infinite Electronics, Inc. , a global portfolio of leading in-stock connectivity solutio
NewsUpwork Study Finds 60 Million Americans Freelancing in 2022
Total freelance professionals reaches all-time high as people reevaluate the old ways of work SAN FRANCISCO-- Upwork (Nasdaq: UPWK), the world’s work marketplace that connects businesses with independent talent, today released the results
Venture CapitalRemofirst raised the largest Seed round in our industry - $14.1M to make Employer of Record affordable
SAN FRANCISCO —- Remofirst, an employer of record provider, today announced a $14.1 million Seed round – the largest of its kind in the industry. The round was co-lead by two leading fintech investors – Mouro Capital and QED Investors – wit
Venture CapitalNamely Merges with Vensure Employer Services + PrismHR
NEW YORK — Namely , the leading HR platform for mid-sized companies, today confirmed it has merged with the organization recently created by the combination of Vensure Employer Services and PrismHR. Vensure Employer Services is one of the
Venture CapitalGoldman Sachs and Thoma Bravo lead Aisera's $90 Million Series D Funding to Strengthen Employee and Customer Experiences with AI Service Experience Platform
Oversubscribed round comes at a time of unprecedented 300% year-over-year growth for Conversational AI & Automation leader PALO ALTO, Calif. , Aug. 3, 2022 /PRNewswire/ -- Aisera , the world's first AI-driven service experience platform

Assembled Raises $51 Million in Series B Funding to Accelerate Workforce Management Platform
Funding will bolster company's ability to assist leading companies across industries craft efficient, world-class customer experiences SAN FRANCISCO , May 26, 2022 /PRNewswire/ -- Assembled, the leader in workforce management for modern s
Venture CapitalRise Up raises €30M to Advance Employee Learning across Europe in round led by Connected Capital
Rise Up , the fast-growing employee learning software solution, has raised €30M with Connected Capital, a leading B2B SaaS-focused investment fund, its previous investor MAIF Avenir and its first shareholder Impact Partners. This second rou

Upwork Announces the Suspension of Business in Russia and Belarus and Withdraws First Quarter and Full-Year 2022 Guidance due to Uncertainties Related to Russian Invasion of Ukraine
SAN FRANCISCO – March 7, 2022 – Upwork Inc. (Nasdaq: UPWK), the world’s largest work marketplace that connects businesses with independent talent, as measured by gross services volume (“GSV”), today announced the suspension of all busines
Venture CapitalPhenom Announces $100M Series D, Signaling Talent Experience’s Role in the Next Era of HR
Phenom announced a $100 million Series D investment round that the company will use to further develop its Talent Experience Management platform. The round was led B Capital Group with Dragoneer Investment Group, OMERS Growth Equity and Gol
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