Forrester Total Economic Impact™ Study: ADP® Global Payroll - ADP
ADP has released a Forrester Total Economic Impact™ (TEI) study examining its ADP Global Payroll platform. The vendor-commissioned study follows a widely used analyst framework for quantifying ROI, though specific financial findings and customer details have not been publicly disclosed.

Key facts
- ADP commissioned Forrester Research to conduct a Total Economic Impact™ study on its Global Payroll platform.
- The TEI methodology is Forrester's structured framework for modeling technology ROI, costs, and risks.
- Specific financial findings, ROI percentages, and customer participants have not been publicly disclosed.
- The study is vendor-commissioned, distinguishing it from Forrester's independent analyst research.
- ADP Global Payroll targets multinational enterprises managing payroll across multiple countries.
ADP has commissioned and released a Forrester Total Economic Impact™ (TEI) study focused on its ADP Global Payroll solution, adding to a growing body of vendor-sponsored ROI research aimed at enterprise HR and finance buyers.
Forrester's TEI framework is a structured methodology designed to help organizations quantify the potential costs, benefits, and risks associated with technology investments. When applied to payroll platforms, TEI studies typically model outcomes such as administrative time savings, error reduction, compliance cost avoidance, and consolidation efficiencies — though the specific findings from ADP's commissioned study have not been publicly detailed at this time.
For global organizations managing multi-country payroll, vendor-commissioned TEI studies have become a standard fixture in the sales and evaluation process. While independent of the core analyst research Forrester produces separately, TEI studies are conducted using Forrester's proprietary interview and financial modeling methodology and carry the firm's brand imprimatur.
ADP Global Payroll is positioned for multinational enterprises seeking to consolidate payroll operations across jurisdictions, a segment that has seen increasing attention as companies look to reduce fragmentation and improve compliance visibility across borders.
Buyers are encouraged to treat the study as one input alongside independent analyst evaluations, peer references, and competitive benchmarking when assessing global payroll platforms.
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ADP provides global payroll, human capital management, workforce management, talent, benefits, compliance, and HR outsourcing solutions.
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When helps employers guide departing employees to health coverage, lowering COBRA and high-cost claims during workforce transitions.
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Global payroll consolidation is one of the most financially consequential decisions HR and finance leaders make. ROI frameworks like Forrester's TEI give buyers a structured lens for comparing platform economics — but the vendor-commissioned nature of such studies means context matters. As enterprises face pressure to cut payroll operational costs and improve compliance across borders, understanding how vendors substantiate their value claims is essential intelligence for HR technology buyers.
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