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✓ Verified profile · 2026-08-22

UKG

UKG (Ultimate Kronos Group) is a privately held HR, payroll and workforce-management vendor formed by the 2020 merger of Ultimate Software and Kronos. Its suite spans HCM and workforce management with particular strength in time, attendance, scheduling and labor for large, frontline and shift-based workforces. Its anchor product lines are UKG Pro (enterprise HCM/WFM) and UKG Ready (small-to-mid-market all-in-one).

4.4/5· Thousands of G2 reviews (approx., 2026)
Lowell, Massachusetts; Weston, FloridaFounded 202010000+ employees249 open roles →
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Legal nameUKG
Founded2020
FoundersMark Ain
HQLowell, Massachusetts; Weston, Florida
Employees10000+

Decision snapshot

Facts, vendor evidence and marketplace signals are labeled separately · verified 2026-08-22
Best for

Large and mid-market organizations with frontline, shift-based and hourly-heavy workforces across healthcare, retail, manufacturing and the public sector.

Strong when

Complex time, attendance, scheduling and labor-compliance needs across multiple locations, and buyers wanting combined HCM and workforce management on one platform.

Validate before buying

Pricing is quote-only and implementation cost and complexity can be significant; two distinct suites (Pro and Ready) require matching product to scale.

PricingCustom and quote-based; UKG publishes no rates.
Implementation referenceDelivered by UKG plus a partner and services ecosystem.
Organizations80,000+

Across 150 countries (UKG press boilerplate)

UKG press: New York Sports Club (scale boilerplate)
Revenue milestone$1B+ in a quarter

Surpassed $1B revenue in Q1 fiscal 2023 for the first time

UKG hits $1B revenue in Q1 fiscal 2023
Healthcare penetration~90%

Of the largest U.S. healthcare systems use UKG (vendor-reported)

UKG press: U.S. healthcare systems

Who should evaluate UKG?

Employee size

Small and mid-size (UKG Ready)Large enterprise (UKG Pro)Global workforces

Operating context

HealthcareRetailManufacturingHospitalityPublic sectorFinancial services

Regions

North AmericaGlobal (150 countries)

Primary use cases

HR and HCMPayrollTime and attendanceEmployee schedulingLabor and absence managementTalent and benefitsWorkforce and labor analytics

Product portfolio

A portfolio vendor — compare the product and package that matches your workforce, not the company name alone.

Large enterprise and complex, multi-location workforces

UKG Pro

Enterprise HCM covering HR, payroll, talent and benefits.

Core HRPayrollTalent managementBenefits administrationPeople analytics
UKG Pro
Small-to-mid-size organizations

UKG Ready

All-in-one HR, payroll, talent and time solution for leaner teams.

HRPayrollTime & attendanceTalentScheduling
UKG Ready
Enterprises with frontline and shift-based workforces

UKG Pro Workforce Management

Global workforce-management module for time, scheduling and labor.

Time & attendanceEmployee schedulingAbsence and leaveLabor trackingReal-time visibility
UKG Pro Workforce Management

Core capabilities

Core HRPayrollTime and attendanceEmployee schedulingAbsence and leave managementLabor managementTalent managementBenefits administrationPeople analyticsGlobal payrollWorkforce management

Where UKG is strong

Workforce-management depth

Deep time, attendance, scheduling and labor capability for frontline, shift-based and hourly workforces.

UKG Pro Workforce Management

What buyers should validate

Quote-only pricing

UKG publishes no rates; pricing is custom by size and modules.

UKG Pro

Two suites to match to scale

UKG Pro and UKG Ready are distinct products, so buyers must match the product to their size.

UKG products

Commercial & implementation

Pricing modelCustom and quote-based; not publicly listedUKG Pro
OwnershipPrivate; controlled by Hellman & Friedman with Blackstone and other investorsHellman & Friedman acquires UKG (ownership)

Integrations

UKG Marketplace

A catalog of vetted technology and service partners extending UKG Pro, UKG Pro WFM and UKG Ready via API integrations.

UKG Marketplace overview

Developer Hub and APIs

developer.ukg.com provides API references, guides and tools to build integrations across UKG suites.

UKG developer hub

Security & compliance

ISO and SOC

The UKG Trust Center lists ISO/IEC 27001, 27017 and 27018 certifications and SOC 1 Type 2, SOC 2 Type 1, SOC 2 Type 2 and SOC 3 reports.

UKG Trust Center

Privacy and assurance frameworks

UKG cites GDPR, CCPA, the EU-US Data Privacy Framework, CSA STAR, Cyber Essentials and IRAP.

UKG Trust Center

Customer evidence

Outcomes reported in the vendor's customer stories — treat as vendor-supplied case-study evidence.

Hartford HealthCare

Workforce management for a health system

The New England health system (~37,000 employees across ~500 locations) migrated to UKG Pro Workforce Management.

Vendor-reported greater schedule flexibility for employees and real-time coverage visibility for managers.UKG customers
New York Sports Club

Frontline workforce insights

The operator of 30+ locations uses real-time workforce insights in UKG to support frontline teams.

Vendor-reported improved staffing decisions across locations.UKG press: New York Sports Club (scale boilerplate)

Common alternatives

A shortlist starting point; the right comparison depends on size, geography and the exact product.

Methodology

Company facts, product claims, customer evidence and independent marketplace signals are separated. Time-sensitive data is a dated snapshot. Review all sources →

Advertisement

Latest UKG coverage

View all →
Oct 20, 2026U.S. Enterprises Advance Workforce Intelligence with UKG Pro

Analyst firm ISG reports that U.S. enterprises are increasingly turning to UKG Pro to bridge HR operations and broader business outcomes, according to a Business Wire release attributed to UKG.

Oct 20, 2026U.S. Enterprises Advance Workforce Intelligence with UKG Pro

U.S. enterprises are increasingly adopting UKG Pro to connect HR operations to broader business outcomes, according to analyst firm ISG.

Oct 19, 2026UKG Turns Workforce Intelligence Into Action With New AI for the Frontline

UKG has unveiled a suite of AI-powered capabilities designed to help organizations — particularly those with large frontline workforces — translate workforce data into real-time operational decisions. According to Business Wire, the new features reportedly address three core challenges: managing staffing shortages, automating HR request handling, and reducing payroll errors.

Oct 19, 2026UKG Turns Workforce Intelligence Into Action With New AI for the Frontline

UKG has announced a set of new AI capabilities targeting frontline workforce management, aimed at helping CHROs convert workforce data into operational action — covering staffing shortages, HR request handling, and payroll error reduction, according to Business Wire.

Oct 12, 2026UKG Helps Organizations Close the Gap Between Enterprise AI Ambition and the Realities of Workforce Operations

UKG has articulated a strategic vision for responsibly scaling AI across frontline workforce operations, according to Business Wire. The company is positioning its platform as a practical connector between broad enterprise AI aspirations and the day-to-day demands of HR, payroll, and workforce management.

Oct 12, 2026UKG Helps Organizations Close the Gap Between Enterprise AI Ambition and the Realities of Workforce Operations

UKG has outlined a strategic vision, according to Business Wire, for scaling AI responsibly across frontline workforce operations, positioning its platform as a bridge between enterprise AI ambitions and day-to-day HR, payroll, and workforce management realities.

Sources & verification

Verified 2026-08-22. Source type is shown so buyers can distinguish official, regulatory, marketplace and legacy evidence.

  1. officialUKG products
  2. officialUKG Pro
  3. officialUKG Ready
  4. officialUKG Pro Workforce Management
  5. officialUKG customers
  6. officialUKG developer hub
  7. officialUKG Trust Center
  8. reportingUKG hits $1B revenue in Q1 fiscal 2023
  9. reportingUKG press: New York Sports Club (scale boilerplate)
  10. reportingUKG press: U.S. healthcare systems
  11. reportingHellman & Friedman acquires UKG (ownership)
  12. reportingUKG Marketplace overview
  13. reportingUKG cost overview (third-party estimate)
  14. marketplaceG2: UKG Pro reviews
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UKG — frequently asked questions

What does UKG do?

UKG (Ultimate Kronos Group) is a privately held HR, payroll and workforce-management vendor formed by the 2020 merger of Ultimate Software and Kronos. Its suite spans HCM and workforce management with particular strength in time, attendance, scheduling and labor for large, frontline and shift-based workforces. Its anc…

Where is UKG headquartered?

UKG is headquartered in Lowell, Massachusetts; Weston, Florida, United States.

When was UKG founded?

UKG was founded in 2020.

Who founded UKG?

UKG was founded by Mark Ain.

Who is the CEO of UKG?

Jennifer Morgan leads UKG as CEO.

How many employees does UKG have?

UKG has 10000+ employees.

What kind of HR technology is UKG?

UKG is categorized under HCM, Workforce Management on DHRMap.

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About this listing. DHRMap is an independent directory: profiles are compiled from public sources and the company's own website at the time of listing. Companies, products, ownership and pricing change quickly, so we cannot guarantee that this profile is complete, accurate or current — please confirm details with UKG before relying on them. A listing is not an endorsement.

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