Medallia
Experience-management software vendor, primarily customer experience, with an employee-experience (employee listening/feedback) product line.
Something wrong or out of date? Suggest an edit →
About
Medallia is an experience-management software company whose AI-driven platform captures feedback signals across many channels and turns them into analytics and prioritized actions. It is primarily known for customer experience (CX) management but also sells a dedicated Medallia Employee Experience product line for employee listening and feedback. Founded in 2001 and headquartered in San Francisco, Medallia was taken private by Thoma Bravo in an all-cash deal valued at about $6.4 billion, completed in October 2021.
Products
Medallia Employee Surveys; Experience Analytics; Feedback Tools; Journey Mapping; Culture Platform
Leadership
founders · executives- Amy PressmanCo-Founder & former President
- Borge HaldCo-Founder & former CEO
Recent moves
funding · M&A · launches- Nov 3, 2023
Medallia in the news
All news →On November 1, 2023, following an extensive legal battle, a jury in the United States District Court for the Northern District of California found Medallia liable for trade secret misappropriation against EchoSpan, a…
Mar 29, 2023Medallia the global leader in Customer and Employee Experience, Earns Fair Pay Workplace CertificationMARCH 30, 2023/-- Medallia the global leader in customer and employee experience, announced that it has been certified by Fair Pay Workplace (“FPW”) for its effort to create sustainable fair pay in the workplace. Built…
May 13, 2025Perceptyx Announces Activate for All, Giving Every Large Enterprise the Opportunity to Turn Listening Insights Into ActionPerceptyx has announced the expanded availability of its AI-powered behavior change solution, Activate, now compatible with any enterprise EX platform including Qualtrics, Medallia, and Viva Glint. The launch introduces…
DHRMap Signals Beta
View the report →Independent vendor-stability signals for Medallia — fundamentals or funding runway, hiring and coverage momentum, market presence and leadership changes — built only from primary sources and versioned rules.
Open roles
All 71 roles →71 roles listed on Medallia's careers page as of 2026-10-22 across 9 countries, 10 in AI / ML. Most hiring in Engineering (34), Customer success & support (13), Sales (9).
Cuauhtémoc, Mexico
Open roleSenior Collections AnalystPalermo, Ciudad Autónoma de Buenos Aires (CABA), Buenos Aires, Argentina
Open roleSenior Platform EngineerMcLean, Virginia, United States
Open roleSales Development, Representative, APACAustralia
Open roleRevenue Operations, Senior Manager (London)London, United Kingdom
Open roleSenior Database Reliability Engineer (PostgreSQL)Palermo, Ciudad Autónoma de Buenos Aires (CABA), Buenos Aires, Argentina
Medallia — frequently asked questions
What does Medallia do?
Experience-management software vendor, primarily customer experience, with an employee-experience (employee listening/feedback) product line.
Where is Medallia headquartered?
Medallia is headquartered in San Francisco, California, USA, United States.
When was Medallia founded?
Medallia was founded in 2001.
Who founded Medallia?
Medallia was founded by Borge Hald, Amy Pressman.
How many employees does Medallia have?
Medallia has 1001-5000 employees.
How much funding has Medallia raised?
Medallia has raised $325 million (Private equity owned; taken private by Thoma Bravo for ~$6.4B (completed October 2021), previously NYSE-listed) to date, per DHRMap records.
What kind of HR technology is Medallia?
Medallia is categorized under Employee Experience, Employee Survey on DHRMap.
Similar vendors
View all →
Achievers provides employee recognition and rewards software, employee voice tools, and AI-powered insights designed to strengthen engagement, performance, belonging, and retention.
Mobile-first employee experience app connecting frontline and deskless workers through feeds, chat, recognition and task tools.
AI-powered internal communications and employee experience platform that automates on-brand messages across Slack, email and Teams.
French conversational-AI/no-code chatbot maker whose HR product automates employee HR inquiries and connects to HRIS; acquired by Fountain.
Google Workspace-native workplace experience platform for desk/room booking, visitor management, and digital signage.
Platform for booking and managing virtual and in-person corporate team-building events and employee experiences.
Often mentioned with
from shared news coverage
Experience-management (XM) platform whose EmployeeXM product covers employee engagement, lifecycle and exit surveys and people analytics.
Israeli-American software company selling contact-center CX and workforce-engagement-management software (CXone platform); listed on NASDAQ and TASE.
Web-based 360-degree feedback and employee performance review software for talent development.
Glassdoor is a jobs and employer-review site where employees post company reviews, salaries, and interview information.
Founded in 2003, Perceptyx is a data and analysis company using employee surveys and people analytics to provide insight into business operations to drive organizations forward. Perceptyx is headquartered in Temecula, California.
Reach buyers comparing HR tech on DHRMap
Claim Medallia for free to keep your profile accurate — you get a verified badge once we confirm your company. Want more reach? Get featured on DHRmap or publish a sponsored article.
Compare all vendor plans & pricing →- Claim and correct your profile — free
- Free verified badge once we confirm your company
- Sponsored articles and event promotion, clearly labeled
- A starred DHRmap Featured spot in your category
About this listing. DHRMap is an independent directory: profiles are compiled from public sources and the company's own website at the time of listing. Companies, products, ownership and pricing change quickly, so we cannot guarantee that this profile is complete, accurate or current — please confirm details with Medallia before relying on them. A listing is not an endorsement.
