HCM Technology News
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The State of the Frontline Workforce
Aptitude Research has released the Frontline Workforce Report 2026, sponsored by Workday and Brilliant, finding that the challenges of recruiting and retaining frontline workers — who make up roughly 80% of US employment — may be more solvable than employers assume. The research shows workers primarily want timely hiring responses, predictable schedules, clear pay information, and basic mobile tools. Most employers, the report argues, already possess the technology to deliver on these requests.

Workday Rising - Dow wants to adopt agentic AI, but Flex Credits are a barrier - diginomica
At Workday Rising, Dow Chemical reportedly flagged Workday's Flex Credits pricing model as a meaningful obstacle to scaling the platform's agentic AI capabilities across the enterprise — a tension that could resonate with many large Workday customers weighing similar deployments.

Accenture Launches Forward Deployed Engineering Program with Workday to Reinvent Work for the Agentic AI Era - Business Wire
Accenture has launched a Forward Deployed Engineering Program with Workday to embed agentic AI capabilities directly into HCM workflows, according to Business Wire. The initiative reportedly aims to fundamentally reshape how work is designed and executed as autonomous AI agents move from concept to enterprise deployment.

Accenture launches Workday engineering programme for agentic AI - DQ
Accenture has reportedly launched an engineering programme aimed at embedding agentic AI capabilities into the Workday platform. The move signals a push to bring autonomous, agent-driven workflow automation to one of the enterprise HCM market's most widely deployed systems. Programme specifics — including scope, participating clients, and go-live timelines — have not been disclosed.

From Activation to Adoption: Five New WalkMe Process Guides for SAP SuccessFactors HCM
WalkMe has launched five new in-app process guides designed for SAP SuccessFactors HCM, reportedly released around August 25, 2025. The guides are aimed at helping HR teams bridge the persistent gap between the activation of generative AI features within SuccessFactors and meaningful end-user adoption of those capabilities.
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