Serval Launches Journeys, Taking Tedious Work Out of Onboarding and Offboarding
Serval, an AI-native enterprise service management platform, has launched Journeys — a product that automates cross-functional employee lifecycle workflows including onboarding, offboarding, and role changes across HR, IT, and security teams, according to Business Wire. The launch targets the coordination overhead that typically fragments these processes across departments, giving HR and IT teams a unified progress view.