UKG vs SuccessFactors
Best for
Large and mid-market organizations with frontline, shift-based and hourly-heavy workforces across healthcare, retail, manufacturing and the public sector.
Large and global enterprises needing a multi-country core HR, talent and payroll system of record.
Strong when
Complex time, attendance, scheduling and labor-compliance needs across multiple locations, and buyers wanting combined HCM and workforce management on one platform.
Global localization and compliance are priorities, with country-specific compliance content across many countries.
Validate before buying
Pricing is quote-only and implementation cost and complexity can be significant; two distinct suites (Pro and Ready) require matching product to scale.
Reviewers cite a complex, less-intuitive UI and steep learning curve; deployment is typically implementation-partner dependent.
Pricing
Custom and quote-based; UKG publishes no rates.
Per-employee-per-month subscription, module-based and quote-only; no public list prices.
Implementation
Delivered by UKG plus a partner and services ecosystem.
Typically partner-led enterprise deployments.
Employees
10000+
—
Headquarters
Lowell, Massachusetts; Weston, Florida
Walldorf, Germany (SAP parent)
Founded
2020
2001
Categories
HCMWorkforce Management
HCMPayrollSuccession Plan
Core capabilities
Core HRPayrollTime and attendanceEmployee schedulingAbsence and leave managementLabor managementTalent managementBenefits administration
Core HR / HRISGlobal payrollRecruiting and onboardingPerformance and goal managementCompensation managementLearning (LMS)Succession and career developmentInternal mobility / talent marketplace
Decision snapshots reflect verified profiles where available. UKG · SuccessFactors