Zenarate
AI simulation-training platform where contact-center and sales agents practice conversations with an AI coach that scores soft skills.
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About
Zenarate offers an AI 'flight simulator' for customer- and prospect-facing agents, letting trainees rehearse realistic voice, chat, and screen scenarios with an AI coach that gives feedback on tone and soft skills and tracks mastery via scorecards. The platform is used for agent onboarding and ongoing performance coaching in contact centers and face-to-face sales teams. The company was co-founded by Brian Tuite and Rab Govil and is headquartered in Palo Alto, California.
Products
Zenarate AI Simulation Training, AI Coaching Simulator (voice & chat), Contact Center Agent Training, Sales Training Simulations, Healthcare Communication Training, Role-Play Scenarios (AI-powered), Soft Skills Development, Compliance Training, Performance Analytics, Call Center Onboarding, Multilingual Support, LMS Integration
Leadership
founders · executives- Brian TuiteFounder
Recent moves
funding · M&A · launches- Jun 27, 2023
Zenarate in the news
All news →Zenarate — frequently asked questions
What does Zenarate do?
AI simulation-training platform where contact-center and sales agents practice conversations with an AI coach that scores soft skills.
Where is Zenarate headquartered?
Zenarate is headquartered in Palo Alto, California, USA, United States.
When was Zenarate founded?
Zenarate was founded in 2016.
Who founded Zenarate?
Zenarate was founded by Brian Tuite.
How many employees does Zenarate have?
Zenarate has 51-200 employees.
What kind of HR technology is Zenarate?
Zenarate is categorized under Coaching, AR & VR Training on DHRMap.
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