Salesforce Agentforce
Salesforce's platform for building autonomous AI agents that handle tasks for employees and customers.
About
Agentforce is Salesforce's AI agent platform for building autonomous agents that answer questions, take actions and escalate complex issues to humans across web, phone and messaging. Salesforce offers role-specific agents for customer service, employee support, sales development and event support, positioning it as a digital labor force.
Salesforce Agentforce — frequently asked questions
What does Salesforce Agentforce do?
Salesforce's platform for building autonomous AI agents that handle tasks for employees and customers.
What kind of HR technology is Salesforce Agentforce?
Salesforce Agentforce is categorized under Digital Workforce on DHRMap.
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