Freshworks
The Freshworks platform offers everything you need to deliver intuitive and engaging experiences across the board. Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. With Freshchat, de
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About
The Freshworks platform offers everything you need to deliver intuitive and engaging experiences across the board. Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. With Freshchat, delight your customers wherever they are, including web, mobile, social, and messengers.
Products
Freshdesk: Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets you automate workflows, provide self-service, manage SLAs, and measure metrics, so you can stay on top of all things customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot, predictive support capabilities, and field service management. (https://freshdesk.com/) Freshsales: Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free.(https://www.freshworks.com/)
Customers
Clarity, Salinas Valley Memorial Healthcare System (SVMHS), Bensons for Beds, Bridgestone, Synergy etc. (https://www.freshworks.com/customers/)
Leadership
founders · executives- Girish MathruboothamFounder
- Shan KrishnasamyCo-founder & CTO
DHRMap Signals Beta
View the report →Independent vendor-stability signals for Freshworks — fundamentals or funding runway, hiring and coverage momentum, market presence and leadership changes — built only from primary sources and versioned rules.
Open roles
All 128 roles →128 roles listed on Freshworks's careers page as of 2026-10-22 across 6 countries, 8 in AI / ML. Most hiring in Sales (59), Engineering (20), Marketing (15).
Bengaluru, IN
Open roleSenior Account Executive - Inside SalesBengaluru, IN
Open roleSenior Manager - Program ManagementSan Mateo, CA, US
Open roleChannel Sales Manager - UK & Northern EuropeLondon, England, GB
Open roleAccount Executive - Mid-MarketSan Mateo, CA, US
Open roleAccount Executive - Mid-MarketBoston, MA, US
Freshworks — frequently asked questions
What does Freshworks do?
The Freshworks platform offers everything you need to deliver intuitive and engaging experiences across the board. Freshdesk is a cloud-based customer service software that enables businesses of all sizes to deliver stellar customer support. With Freshchat, de
Where is Freshworks headquartered?
Freshworks is headquartered in 2950 S. Delaware Street, Suite 201 San Mateo CA 94403, United States.
When was Freshworks founded?
Freshworks was founded in 2010.
Who founded Freshworks?
Freshworks was founded by Girish Mathrubootham, Shan Krishnasamy.
Is Freshworks publicly traded?
Yes — Freshworks is publicly listed (FRSH).
How many employees does Freshworks have?
Freshworks has 5001-10000 employees.
How much funding has Freshworks raised?
Freshworks has raised $399M to date, per DHRMap records.
What kind of HR technology is Freshworks?
Freshworks is categorized under Campus Recruitment, HCM on DHRMap.
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About this listing. DHRMap is an independent directory: profiles are compiled from public sources and the company's own website at the time of listing. Companies, products, ownership and pricing change quickly, so we cannot guarantee that this profile is complete, accurate or current — please confirm details with Freshworks Inc. before relying on them. A listing is not an endorsement.
