HR tech 2026: Agents in your org chart? Maybe Rethink That.
Lighthouse Research & Advisory's Ben Eubanks argues against placing AI agents on the org chart alongside human employees, citing a Harvard Business Review study of 1,200+ managers that found anthropomorphizing AI led to 18% fewer errors caught and a 9-point drop in personal accountability — a practical caution for HR leaders designing hybrid human-AI workforce governance.
