SurveySparrow
Omnichannel survey and experience-management platform for conversational surveys across customer and employee feedback.
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About
SurveySparrow is an omnichannel experience-management platform known for pioneering conversational, chat-style surveys designed to lift response rates. Its tools cover both customer experience and employee experience use cases, including employee engagement and 360-degree feedback surveys, alongside CX and market-research surveys. The company was founded in 2017 by Shihab Muhammed and Subin Sebastian, is headquartered in Palo Alto, California with roots and operations in India, and raised a $1.4M seed round from Prime Venture Partners.
Products
SurveySparrow Experience Management Platform, Employee Surveys (engagement, pulse, 360 feedback), Customer Experience (NPS, CSAT, CES), Conversational Surveys (chat-style), Offline Surveys (kiosk mode), Case Management, Reputation Management, AI-Powered Analytics, White-Label Surveys, Workflow Automation, Integrations (Salesforce, HubSpot, Slack, Teams)
Leadership
founders · executives- Shihab MuhammedFounder
- Subin SebastianFounder
Recent moves
funding · M&A · launches- Aug 31, 2023
SurveySparrow in the news
All news →SurveySparrow — frequently asked questions
What does SurveySparrow do?
Omnichannel survey and experience-management platform for conversational surveys across customer and employee feedback.
Where is SurveySparrow headquartered?
SurveySparrow is headquartered in Palo Alto, California, USA, United States.
When was SurveySparrow founded?
SurveySparrow was founded in 2017.
Who founded SurveySparrow?
SurveySparrow was founded by Shihab Muhammed, Subin Sebastian.
How many employees does SurveySparrow have?
SurveySparrow has 201-500 employees.
What kind of HR technology is SurveySparrow?
SurveySparrow is categorized under 360 Degree Feedback, Employee Survey on DHRMap.
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About this listing. DHRMap is an independent directory: profiles are compiled from public sources and the company's own website at the time of listing. Companies, products, ownership and pricing change quickly, so we cannot guarantee that this profile is complete, accurate or current — please confirm details with SurveySparrow before relying on them. A listing is not an endorsement.
