
Alvaria
Alvaria is a contact-center technology company whose Aspect Workforce portfolio provides forecasting, scheduling, intraday management, and employee self-service for contact-center workforces.
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About
Alvaria is an Atlanta-headquartered contact-center infrastructure company formed in 2021 from the combination of Aspect Software and Noble Systems. Its current market focus is compliant, intelligent customer outreach and contact-center operations. Within that specialist scope, the Aspect Workforce and workforce-engagement portfolio provides workforce forecasting, staffing and scheduling, intraday management, performance support, and employee self-service capabilities for contact-center agents and managers. Workforce Management therefore remains the correct primary DHRMap category. The profile explicitly scopes the product to contact centers and does not imply that Alvaria is a general-purpose HCM or payroll platform.
Products
Aspect Workforce; workforce forecasting and staffing; agent scheduling; intraday management; schedule-change and employee self-service; workforce engagement and performance management; compliant outbound contact-center infrastructure.
Customers
Contact centers and customer-engagement operations, particularly regulated or high-volume organizations that need workforce planning, agent engagement, and compliant outreach.
Recent moves
funding · M&A · launches- Sep 20, 2024
Alvaria in the news
All news →Alvaria — frequently asked questions
What does Alvaria do?
Alvaria is a contact-center technology company whose Aspect Workforce portfolio provides forecasting, scheduling, intraday management, and employee self-service for contact-center workforces.
Where is Alvaria headquartered?
Alvaria is headquartered in 211 Perimeter Center Parkway, Suite 200, Atlanta, GA 30346, United States.
When was Alvaria founded?
Alvaria was founded in 2021.
How many employees does Alvaria have?
Alvaria has 1001-5000 employees.
What kind of HR technology is Alvaria?
Alvaria is categorized under Workforce Management on DHRMap.
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About this listing. DHRMap is an independent directory: profiles are compiled from public sources and the company's own website at the time of listing. Companies, products, ownership and pricing change quickly, so we cannot guarantee that this profile is complete, accurate or current — please confirm details with Alvaria before relying on them. A listing is not an endorsement.

