{"@context":"https://schema.org","@type":"Organization","id":"cmrq0hv8q001g83a52f24d2q6","name":"UKG","slug":"ukg","url":"https://www.dhrmap.com/companies/ukg","shortDescription":"UKG provides a workforce operating platform that connects HR, payroll, workforce management, talent, workforce intelligence, and people-first AI.","categories":[{"name":"HCM","slug":"hcm"},{"name":"Workforce Management","slug":"workforce-management"}],"verification":{"status":"core_verified","lastVerifiedAt":"2026-08-01T00:00:00.000Z","sources":[{"name":"UKG products","url":"https://www.ukg.com/products","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG Pro","url":"https://www.ukg.com/products/ukg-pro","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG Ready","url":"https://www.ukg.com/products/ukg-ready","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG Pro Workforce Management","url":"https://www.ukg.com/products/ukg-pro-workforce-management","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG customers","url":"https://www.ukg.com/customers","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG developer hub","url":"https://developer.ukg.com/general/docs/api-and-developer-tools-overview","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG Trust Center","url":"https://trustcenter.ukg.com/","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG hits $1B revenue in Q1 fiscal 2023","url":"https://www.businesswire.com/news/home/20230221005092/en/UKG-Hits-%241-Billion-in-Revenue-in-First-Quarter-Fiscal-2023","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG press: New York Sports Club (scale boilerplate)","url":"https://www.businesswire.com/news/home/20260609279656/en/New-York-Sports-Club-Uses-Real-Time-Workforce-Insights-in-UKG-to-Support-Frontline-Teams-Across-30-Locations","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG press: U.S. healthcare systems","url":"https://www.businesswire.com/news/home/20260217718361/en/Nearly-90-of-the-Largest-U.S.-Healthcare-Systems-Use-UKG-for-Better-Staffing-Smarter-Scheduling-and-Better-Care-Outcomes","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"Hellman & Friedman acquires UKG (ownership)","url":"https://mergr.com/transaction/hellman-friedman-acquires-ukg","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG Marketplace overview","url":"https://www.suretysystems.com/insights/everything-you-need-to-know-about-the-dynamic-ukg-marketplace/","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG cost overview (third-party estimate)","url":"https://www.outsail.co/post/how-much-does-ukg-cost-in-2026","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"G2: UKG Pro reviews","url":"https://www.g2.com/products/ukg-pro/reviews","type":"marketplace","field":"profile","verifiedAt":"2026-08-22"},{"name":"UKG official company page","url":"https://www.ukg.com/company","type":"official","field":"profile","verifiedAt":"2026-08-01"},{"name":"UKG Workforce Operating Platform page","url":"https://www.ukg.com/workforce-operating-platform","type":"official","field":"products","verifiedAt":"2026-08-01"},{"name":"UKG official contact page","url":"https://www.ukg.com/contact","type":"official","field":"hqLocation","verifiedAt":"2026-08-01"},{"name":"UKG official company-history page","url":"https://www.ukg.com/kronos-and-ultimate-software-ukg","type":"official","field":"foundedYear","verifiedAt":"2026-08-01"},{"name":"UKG LinkedIn profile","url":"https://www.linkedin.com/company/ukg","type":"official-social","field":"employeeCountRange","verifiedAt":"2026-08-01"}]},"meta":{"updatedAt":"2026-08-23T18:07:52.103Z","canonical":"https://www.dhrmap.com/companies/ukg","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"nameShort":"UKG","website":"https://www.ukg.com","longDescription":"UKG is a privately held workforce-software company formed in 2020 through the merger of Kronos and Ultimate Software, retaining the earlier companies' workforce-management and HCM legacies. Its Workforce Operating Platform connects HR, payroll, time, scheduling, talent, employee experience, workforce intelligence, and AI-guided workflows. UKG has dual headquarters in Lowell, Massachusetts and Weston, Florida and serves organizations ranging from small businesses to global enterprises.","products":"UKG Workforce Operating Platform, UKG Pro, UKG Ready, HR and talent management, payroll, time and attendance, scheduling, workforce management, employee experience, workforce intelligence, analytics, compliance tools, UKG Bryte AI, and integrations.","customers":"First PREMIER Bank and PREMIER Bankcard, PP Control & Automation, Larimer County, Portillo etc.\n(https://www.ukg.com/customer-stories)","hqLocation":"Lowell, Massachusetts; Weston, Florida","country":"United States","foundedYear":"2020","founder":"Mark Ain","employeeCountRange":"10000+","social":{"linkedin":"https://www.linkedin.com/company/ukg","x":"https://twitter.com/UKGInc","facebook":"https://www.facebook.com/UKGInc","youtube":"https://www.linkedin.com/company/ukg"},"leadership":[{"name":"Suresh Vittal","role":"executive","url":"https://www.dhrmap.com/people/suresh-vittal"},{"name":"Jim Joudrey","role":"executive","url":"https://www.dhrmap.com/people/jim-joudrey"},{"name":"Sarah Hodges","role":"executive","url":"https://www.dhrmap.com/people/sarah-hodges"},{"name":"Chris Kiklas","role":"president","url":"https://www.dhrmap.com/people/chris-kiklas"},{"name":"Jennifer Morgan","role":"ceo","url":"https://www.dhrmap.com/people/jennifer-morgan"},{"name":"Chris Todd","role":"former-ceo","url":"https://www.dhrmap.com/people/chris-todd"},{"name":"Mark Ain","role":"founder","url":"https://www.dhrmap.com/people/mark-ain"}],"decisionProfile":{"version":"1.0","lastVerified":"2026-08-22","maturity":"verified","editorialSummary":"UKG (Ultimate Kronos Group) is a privately held HR, payroll and workforce-management vendor formed by the 2020 merger of Ultimate Software and Kronos. Its suite spans HCM and workforce management with particular strength in time, attendance, scheduling and labor for large, frontline and shift-based workforces. Its anchor product lines are UKG Pro (enterprise HCM/WFM) and UKG Ready (small-to-mid-market all-in-one).","decisionSnapshot":{"bestFor":"Large and mid-market organizations with frontline, shift-based and hourly-heavy workforces across healthcare, retail, manufacturing and the public sector.","strongWhen":"Complex time, attendance, scheduling and labor-compliance needs across multiple locations, and buyers wanting combined HCM and workforce management on one platform.","watchFor":"Pricing is quote-only and implementation cost and complexity can be significant; two distinct suites (Pro and Ready) require matching product to scale.","pricing":"Custom and quote-based; UKG publishes no rates.","implementation":"Delivered by UKG plus a partner and services ecosystem."},"scale":[{"label":"Organizations","value":"80,000+","context":"Across 150 countries (UKG press boilerplate)","sourceIds":["ukg-pr-nysc"]},{"label":"Revenue milestone","value":"$1B+ in a quarter","context":"Surpassed $1B revenue in Q1 fiscal 2023 for the first time","sourceIds":["ukg-pr-revenue"]},{"label":"Healthcare penetration","value":"~90%","context":"Of the largest U.S. healthcare systems use UKG (vendor-reported)","sourceIds":["ukg-pr-healthcare"]}],"buyerFit":{"employeeSizes":["Small and mid-size (UKG Ready)","Large enterprise (UKG Pro)","Global workforces"],"industries":["Healthcare","Retail","Manufacturing","Hospitality","Public sector","Financial services"],"regions":["North America","Global (150 countries)"],"useCases":["HR and HCM","Payroll","Time and attendance","Employee scheduling","Labor and absence management","Talent and benefits","Workforce and labor analytics"]},"offerings":[{"title":"UKG Pro","audience":"Large enterprise and complex, multi-location workforces","description":"Enterprise HCM covering HR, payroll, talent and benefits.","capabilities":["Core HR","Payroll","Talent management","Benefits administration","People analytics"],"sourceIds":["ukg-pro"]},{"title":"UKG Ready","audience":"Small-to-mid-size organizations","description":"All-in-one HR, payroll, talent and time solution for leaner teams.","capabilities":["HR","Payroll","Time & attendance","Talent","Scheduling"],"sourceIds":["ukg-ready"]},{"title":"UKG Pro Workforce Management","audience":"Enterprises with frontline and shift-based workforces","description":"Global workforce-management module for time, scheduling and labor.","capabilities":["Time & attendance","Employee scheduling","Absence and leave","Labor tracking","Real-time visibility"],"sourceIds":["ukg-wfm"]}],"capabilities":["Core HR","Payroll","Time and attendance","Employee scheduling","Absence and leave management","Labor management","Talent management","Benefits administration","People analytics","Global payroll","Workforce management"],"strengths":[{"title":"Workforce-management depth","description":"Deep time, attendance, scheduling and labor capability for frontline, shift-based and hourly workforces.","sourceIds":["ukg-wfm"]},{"title":"Large installed base and global reach","description":"UKG cites more than 80,000 organizations across 150 countries.","sourceIds":["ukg-pr-nysc"]},{"title":"Strong healthcare vertical","description":"UKG reports that nearly 90% of the largest U.S. health systems use its platform.","sourceIds":["ukg-pr-healthcare"]}],"considerations":[{"title":"Quote-only pricing","description":"UKG publishes no rates; pricing is custom by size and modules.","sourceIds":["ukg-pro"]},{"title":"Implementation cost and complexity","description":"Third parties flag meaningful one-time implementation costs; scope should be validated.","sourceIds":["ukg-pricing-3p"]},{"title":"Two suites to match to scale","description":"UKG Pro and UKG Ready are distinct products, so buyers must match the product to their size.","sourceIds":["ukg-products"]}],"commercial":[{"label":"Pricing model","value":"Custom and quote-based; not publicly listed","sourceIds":["ukg-pro"]},{"label":"Ownership","value":"Private; controlled by Hellman & Friedman with Blackstone and other investors","sourceIds":["ukg-owner"]}],"integrations":[{"title":"UKG Marketplace","description":"A catalog of vetted technology and service partners extending UKG Pro, UKG Pro WFM and UKG Ready via API integrations.","sourceIds":["ukg-marketplace-3p"]},{"title":"Developer Hub and APIs","description":"developer.ukg.com provides API references, guides and tools to build integrations across UKG suites.","sourceIds":["ukg-developer"]}],"security":[{"title":"ISO and SOC","description":"The UKG Trust Center lists ISO/IEC 27001, 27017 and 27018 certifications and SOC 1 Type 2, SOC 2 Type 1, SOC 2 Type 2 and SOC 3 reports.","sourceIds":["ukg-trust"]},{"title":"Privacy and assurance frameworks","description":"UKG cites GDPR, CCPA, the EU-US Data Privacy Framework, CSA STAR, Cyber Essentials and IRAP.","sourceIds":["ukg-trust"]}],"customerEvidence":[{"customer":"Hartford HealthCare","title":"Workforce management for a health system","description":"The New England health system (~37,000 employees across ~500 locations) migrated to UKG Pro Workforce Management.","outcome":"Vendor-reported greater schedule flexibility for employees and real-time coverage visibility for managers.","sourceIds":["ukg-customers"]},{"customer":"New York Sports Club","title":"Frontline workforce insights","description":"The operator of 30+ locations uses real-time workforce insights in UKG to support frontline teams.","outcome":"Vendor-reported improved staffing decisions across locations.","sourceIds":["ukg-pr-nysc"]}],"marketplaceEvidence":{"product":"UKG Pro","rating":"4.4 / 5","reviewVolume":"Thousands of G2 reviews (approx., 2026)","summary":"G2 reviewers rate UKG Pro favorably, particularly for workforce management. Exact review counts vary by snapshot and should be date-stamped.","sourceIds":["ukg-g2"]},"alternatives":["Workday HCM","SAP SuccessFactors","Oracle Fusion Cloud HCM","ADP","Dayforce","Paycom","Paylocity"],"newsKeywords":["UKG","Ultimate Kronos"],"sources":[{"id":"ukg-products","label":"UKG products","url":"https://www.ukg.com/products","sourceType":"official"},{"id":"ukg-pro","label":"UKG Pro","url":"https://www.ukg.com/products/ukg-pro","sourceType":"official"},{"id":"ukg-ready","label":"UKG Ready","url":"https://www.ukg.com/products/ukg-ready","sourceType":"official"},{"id":"ukg-wfm","label":"UKG Pro Workforce Management","url":"https://www.ukg.com/products/ukg-pro-workforce-management","sourceType":"official"},{"id":"ukg-customers","label":"UKG customers","url":"https://www.ukg.com/customers","sourceType":"official"},{"id":"ukg-developer","label":"UKG developer hub","url":"https://developer.ukg.com/general/docs/api-and-developer-tools-overview","sourceType":"official"},{"id":"ukg-trust","label":"UKG Trust Center","url":"https://trustcenter.ukg.com/","sourceType":"official"},{"id":"ukg-pr-revenue","label":"UKG hits $1B revenue in Q1 fiscal 2023","url":"https://www.businesswire.com/news/home/20230221005092/en/UKG-Hits-%241-Billion-in-Revenue-in-First-Quarter-Fiscal-2023","sourceType":"reporting"},{"id":"ukg-pr-nysc","label":"UKG press: New York Sports Club (scale boilerplate)","url":"https://www.businesswire.com/news/home/20260609279656/en/New-York-Sports-Club-Uses-Real-Time-Workforce-Insights-in-UKG-to-Support-Frontline-Teams-Across-30-Locations","sourceType":"reporting"},{"id":"ukg-pr-healthcare","label":"UKG press: U.S. healthcare systems","url":"https://www.businesswire.com/news/home/20260217718361/en/Nearly-90-of-the-Largest-U.S.-Healthcare-Systems-Use-UKG-for-Better-Staffing-Smarter-Scheduling-and-Better-Care-Outcomes","sourceType":"reporting"},{"id":"ukg-owner","label":"Hellman & Friedman acquires UKG (ownership)","url":"https://mergr.com/transaction/hellman-friedman-acquires-ukg","sourceType":"reporting"},{"id":"ukg-marketplace-3p","label":"UKG Marketplace overview","url":"https://www.suretysystems.com/insights/everything-you-need-to-know-about-the-dynamic-ukg-marketplace/","sourceType":"reporting"},{"id":"ukg-pricing-3p","label":"UKG cost overview (third-party estimate)","url":"https://www.outsail.co/post/how-much-does-ukg-cost-in-2026","sourceType":"reporting"},{"id":"ukg-g2","label":"G2: UKG Pro reviews","url":"https://www.g2.com/products/ukg-pro/reviews","sourceType":"marketplace"}]},"faq":[{"q":"What does UKG do?","a":"UKG (Ultimate Kronos Group) is a privately held HR, payroll and workforce-management vendor formed by the 2020 merger of Ultimate Software and Kronos. Its suite spans HCM and workforce management with particular strength in time, attendance, scheduling and labor for large, frontline and shift-based workforces. Its anc…"},{"q":"Where is UKG headquartered?","a":"UKG is headquartered in Lowell, Massachusetts; Weston, Florida, United States."},{"q":"When was UKG founded?","a":"UKG was founded in 2020."},{"q":"Who founded UKG?","a":"UKG was founded by Mark Ain."},{"q":"Who is the CEO of UKG?","a":"Jennifer Morgan leads UKG as CEO."},{"q":"How many employees does UKG have?","a":"UKG has 10000+ employees."},{"q":"What kind of HR technology is UKG?","a":"UKG is categorized under HCM, Workforce Management on DHRMap."}]}