# SurveySparrow (SurveySparrow)

> Omnichannel survey and experience-management platform for conversational surveys across customer and employee feedback.

## Facts
- **Website:** https://surveysparrow.com
- **Headquarters:** Palo Alto, California, USA
- **Country:** United States
- **Founded:** 2017
- **Founder:** Shihab Muhammed, Subin Sebastian
- **Employees:** 201-500
- **Funding stage:** Seed ($1.4M from Prime Venture Partners)
- **Categories:** 360 Degree Feedback, Employee Survey

## Overview
SurveySparrow is an omnichannel experience-management platform known for pioneering conversational, chat-style surveys designed to lift response rates. Its tools cover both customer experience and employee experience use cases, including employee engagement and 360-degree feedback surveys, alongside CX and market-research surveys. The company was founded in 2017 by Shihab Muhammed and Subin Sebastian, is headquartered in Palo Alto, California with roots and operations in India, and raised a $1.4M seed round from Prime Venture Partners.

## Products
SurveySparrow Experience Management Platform, Employee Surveys (engagement, pulse, 360 feedback), Customer Experience (NPS, CSAT, CES), Conversational Surveys (chat-style), Offline Surveys (kiosk mode), Case Management, Reputation Management, AI-Powered Analytics, White-Label Surveys, Workflow Automation, Integrations (Salesforce, HubSpot, Slack, Teams)

## Leadership
- Shihab Muhammed — founder ([profile](https://www.dhrmap.com/people/shihab-muhammed))
- Subin Sebastian — founder ([profile](https://www.dhrmap.com/people/subin-sebastian))

## Sources
- [About SurveySparrow](https://surveysparrow.com/about-us) — company
- [About SurveySparrow](https://surveysparrow.com/about-us) — company
- [SurveySparrow Raises $1.4 million Seed Funding From Prime Venture Partners](https://surveysparrow.com/newsroom/surveysparrow-raises-seed-funding-from-prime-venture-partners/) — company
- [SurveySparrow Company Profile - Office Locations | Craft.co](https://craft.co/surveysparrow) — database
- [About SurveySparrow](https://surveysparrow.com/about-us) — company
- [About SurveySparrow](https://surveysparrow.com/about-us) — company
- [About SurveySparrow](https://surveysparrow.com/about-us) — company
- [SurveySparrow Raises $1.4 million Seed Funding](https://surveysparrow.com/newsroom/surveysparrow-raises-seed-funding-from-prime-venture-partners/) — company
- [SurveySparrow Raises $1.4 million Seed Funding From Prime Venture Partners](https://surveysparrow.com/newsroom/surveysparrow-raises-seed-funding-from-prime-venture-partners/) — company

## FAQ
**What does SurveySparrow do?**

Omnichannel survey and experience-management platform for conversational surveys across customer and employee feedback.

**Where is SurveySparrow headquartered?**

SurveySparrow is headquartered in Palo Alto, California, USA, United States.

**When was SurveySparrow founded?**

SurveySparrow was founded in 2017.

**Who founded SurveySparrow?**

SurveySparrow was founded by Shihab Muhammed, Subin Sebastian.

**How many employees does SurveySparrow have?**

SurveySparrow has 201-500 employees.

**What kind of HR technology is SurveySparrow?**

SurveySparrow is categorized under 360 Degree Feedback, Employee Survey on DHRMap.

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**Verification:** partially_verified · last reviewed 2026-09-10
**Canonical page:** https://www.dhrmap.com/companies/survey-sparrow
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