{"@context":"https://schema.org","@type":"Organization","id":"cmrq0hv7e001183a5moygdmb1","name":"SAP SuccessFactors","slug":"sap-successfactors","url":"https://www.dhrmap.com/companies/sap-successfactors","shortDescription":"SAP SuccessFactors is SAP's cloud HCM suite for core HR, payroll, recruiting, onboarding, learning, talent, workforce analytics, planning, and employee experience.","categories":[{"name":"HCM","slug":"hcm"},{"name":"Payroll","slug":"payroll"},{"name":"Succession Plan","slug":"succession-plan"}],"verification":{"status":"core_verified","lastVerifiedAt":"2026-08-11T00:00:00.000Z","sources":[{"name":"SAP SuccessFactors Employee Central","url":"https://www.sap.com/products/hcm/employee-central-hris.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors Employee Central Payroll","url":"https://www.sap.com/products/hcm/employee-central-payroll.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP Connect: SuccessFactors innovations (scale)","url":"https://news.sap.com/2025/10/sap-connect-new-sap-successfactors-innovations/","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors HCM AI and suite","url":"https://news.sap.com/2024/10/new-ai-sap-successfactors-hcm-suite-workforce-management-upskilling-organizational-evolution/","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP customer story: Nestlé","url":"https://www.sap.com/about/customer-stories/nestle.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors customer stories","url":"https://www.sap.com/products/hcm/community-customer-stories.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors HCM SOC 2 audit report","url":"https://www.sap.com/about/trust-center/certification-compliance/sap-successfactors-human-capital-management-soc-2-audit-report-2.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors HCM SOC 1 audit report","url":"https://www.sap.com/about/trust-center/certification-compliance/sap-successfactors-hcm-soc-1-2024-h2.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors ISO 27001 Statement of Applicability","url":"https://www.sap.com/about/trust-center/certification-compliance/sap-successfactors-employee-central-payroll-iso27001-soa.html","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP investor stock data","url":"https://www.sap.com/investors/en/stock/basic-data.html","type":"regulatory","field":"profile","verifiedAt":"2026-08-22"},{"name":"G2: SAP SuccessFactors Employee Central","url":"https://www.g2.com/products/sap-successfactors-employee-central/reviews","type":"marketplace","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors pricing overview (third-party)","url":"https://www.pin.com/blog/sap-successfactors-pricing/","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"TechRadar: SAP SuccessFactors review","url":"https://www.techradar.com/pro/sap-successfactors-hr-software-suite-review","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"SAP SuccessFactors official overview","url":"https://www.sap.com/products/hcm/about-successfactors.html","type":"official","field":"profile","verifiedAt":"2026-08-11"},{"name":"SAP SuccessFactors product guide","url":"https://www.sap.com/products/hcm/what-is-sap-successfactors.html","type":"official","field":"products","verifiedAt":"2026-08-11"},{"name":"SAP SuccessFactors product guide","url":"https://www.sap.com/products/hcm/what-is-sap-successfactors.html","type":"official","field":"categoryDecision","verifiedAt":"2026-08-11"},{"name":"SAP SuccessFactors official overview","url":"https://www.sap.com/products/hcm/about-successfactors.html","type":"official","field":"corporateHistory","verifiedAt":"2026-08-11"},{"name":"SAP SuccessFactors official overview","url":"https://www.sap.com/products/hcm/about-successfactors.html","type":"official","field":"listingStatus","verifiedAt":"2026-08-11"}]},"meta":{"updatedAt":"2026-08-23T18:07:52.090Z","canonical":"https://www.dhrmap.com/companies/sap-successfactors","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"nameShort":"SuccessFactors","website":"https://www.sap.com/products/hcm.html","longDescription":"SAP SuccessFactors is an AI-enabled cloud human capital management suite and has been part of SAP since 2012. The suite supports core HR and payroll, recruiting and onboarding, learning and talent management, performance and goals, compensation, workforce analytics and planning, and employee experience. SAP reports more than 10,000 customer organizations and localization across more than 100 countries and territories. This is a product-suite profile, so SAP's corporate employee count and stock ticker are not attributed to SuccessFactors as if it were a separately listed company.","products":"SAP SuccessFactors Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Compensation, Career and Talent Development, Succession & Development, Workforce Analytics, Workforce Planning, Employee Experience Management, time tracking, benefits, Joule, and suite-wide AI agents.","hqLocation":"Walldorf, Germany (SAP parent)","country":"Germany","serviceRegions":"Global (104 localized countries and territories)","foundedYear":"2001","founder":"Aaron Au, Lars Dalgaard","social":{"linkedin":"https://www.linkedin.com/company/sap","x":"https://twitter.com/sap","facebook":"https://www.facebook.com/SAP","youtube":"https://www.youtube.com/user/SAP"},"leadership":[{"name":"Lars Dalgaard","role":"co-founder","url":"https://www.dhrmap.com/people/lars-dalgaard"},{"name":"Aaron Au","role":"co-founder","url":"https://www.dhrmap.com/people/aaron-au"}],"decisionProfile":{"version":"1.0","lastVerified":"2026-08-22","maturity":"verified","editorialSummary":"SAP SuccessFactors is SAP SE's cloud HCM suite serving as an enterprise system of record and talent platform. Its core module, Employee Central, anchors global core HR, and the suite spans payroll, recruiting, onboarding, performance and goals, compensation, learning, succession and development, an opportunity marketplace and people analytics, with SAP's Joule generative-AI copilot embedded across it.","decisionSnapshot":{"bestFor":"Large and global enterprises needing a multi-country core HR, talent and payroll system of record.","strongWhen":"Global localization and compliance are priorities, with country-specific compliance content across many countries.","watchFor":"Reviewers cite a complex, less-intuitive UI and steep learning curve; deployment is typically implementation-partner dependent.","pricing":"Per-employee-per-month subscription, module-based and quote-only; no public list prices.","implementation":"Typically partner-led enterprise deployments."},"scale":[{"label":"Customers","value":"10,000+","context":"SuccessFactors customers worldwide","sourceIds":["sf-connect25"]},{"label":"Localization","value":"104 countries","context":"Country-specific compliance content; used in 179 countries","sourceIds":["sf-connect25"]},{"label":"Payroll localization","value":"52 countries","context":"Employee Central Payroll localized coverage","sourceIds":["sf-ai24"]}],"buyerFit":{"employeeSizes":["Large enterprise","Global enterprise","Upper mid-market"],"industries":["Automotive","Healthcare","Oil, gas and chemicals","Manufacturing","Cross-industry"],"regions":["Global","Largest install base in the United States, then Germany, UK and India"],"useCases":["Global core HR and system of record","Payroll","Recruiting and onboarding","Performance and compensation","Learning","Succession and internal mobility","People analytics"]},"offerings":[{"title":"Employee Central","audience":"HR operations and global HR","description":"Cloud core HRIS and system of record with automated workflows and localization.","capabilities":["Employee and org data of record","Automated HR workflows","Intelligent services","Multi-country localization","Self-service"],"sourceIds":["sf-ec"]},{"title":"Employee Central Payroll","audience":"Payroll teams","description":"Cloud payroll engine localized across many countries and integrated with Employee Central.","capabilities":["Localized payroll (52 countries)","Compliance updates","Integration with EC"],"sourceIds":["sf-ecp"]},{"title":"Talent (Recruiting, Onboarding, Performance, Compensation, Learning)","audience":"HR, talent and L&D teams","description":"End-to-end talent lifecycle from hire to develop with AI assistance.","capabilities":["Recruiting and onboarding","Performance and goals","Compensation","Learning","AI review summaries"],"sourceIds":["sf-ai24"]},{"title":"Succession, Opportunity Marketplace and People Analytics","audience":"HR leaders and workforce planners","description":"Succession planning, skills-based internal mobility and workforce analytics, with the Joule AI copilot.","capabilities":["Succession planning","Skills-based matching (Talent Intelligence Hub)","Internal mobility","People analytics","Joule AI agents"],"sourceIds":["sf-ai24","sf-connect25"]}],"capabilities":["Core HR / HRIS","Global payroll","Recruiting and onboarding","Performance and goal management","Compensation management","Learning (LMS)","Succession and career development","Internal mobility / talent marketplace","Skills intelligence","People analytics","Generative and agentic AI (Joule)","Multi-country localization"],"strengths":[{"title":"Global localization footprint","description":"Country-specific compliance content across 104 countries supports complex multinationals.","sourceIds":["sf-connect25"]},{"title":"Broad integrated suite","description":"An end-to-end suite from core HR through payroll, talent and analytics.","sourceIds":["sf-ai24"]},{"title":"Embedded AI","description":"The Joule copilot and agents are embedded across the suite.","sourceIds":["sf-connect25"]}],"considerations":[{"title":"Complex UI","description":"Reviewers cite a complex, less-intuitive UI requiring training.","sourceIds":["sf-g2"]},{"title":"Learning curve","description":"The suite has a steep learning curve.","sourceIds":["sf-techradar"]},{"title":"Quote-based pricing","description":"Pricing is quote-based with no public list prices.","sourceIds":["sf-pricing-3p"]}],"commercial":[{"label":"Pricing model","value":"Per-employee-per-month, module-based, quote-only","sourceIds":["sf-pricing-3p"]},{"label":"Public company","value":"SAP SE (NYSE: SAP; Frankfurt: SAP)","sourceIds":["sf-stock"]}],"integrations":[{"title":"SAP Business Technology Platform","description":"Extensibility via SAP BTP for custom extensions and apps.","sourceIds":["sf-nestle"]},{"title":"People Intelligence and partners","description":"People Intelligence in SAP Business Data Cloud plus skills-partner integrations (Beamery, Degreed, Lightcast, Phenom and others).","sourceIds":["sf-connect25","sf-ai24"]}],"security":[{"title":"SOC 1 and SOC 2 Type 2","description":"SAP publishes SuccessFactors HCM SOC 1 and SOC 2 Type 2 audit reports via its trust center.","sourceIds":["sf-soc2","sf-soc1"]},{"title":"ISO 27001","description":"SuccessFactors HCM and Employee Central Payroll are covered by ISO 27001 with a published Statement of Applicability.","sourceIds":["sf-iso"]}],"customerEvidence":[{"customer":"Nestlé","title":"Global HR standardization","description":"Nestlé standardized and automated global HR on SuccessFactors and built BTP extensions for high-volume hiring.","outcome":"Vendor case study reports a single point of entry to SAP apps for around 275,000 employees and faster hiring.","sourceIds":["sf-nestle"]},{"customer":"SA Power Networks","title":"HR process modernization","description":"SA Power Networks uses SAP Business AI, BTP and SuccessFactors HCM to streamline HR processes.","outcome":"Vendor-reported efficiency and safety improvements.","sourceIds":["sf-stories"]}],"marketplaceEvidence":{"product":"SAP SuccessFactors Employee Central","rating":"4.6 / 5","reviewVolume":"G2 (count varies by listing)","summary":"G2 reviewers rate Employee Central highly; SAP SuccessFactors is reviewed across several G2 listings (HCM, EC, EC Payroll) with separate ratings, so figures should be read per listing.","sourceIds":["sf-g2"]},"alternatives":["Workday HCM","Oracle Fusion Cloud HCM","UKG Pro","Dayforce","ADP","Infor HCM"],"newsKeywords":["SuccessFactors","SAP SuccessFactors"],"sources":[{"id":"sf-ec","label":"SAP SuccessFactors Employee Central","url":"https://www.sap.com/products/hcm/employee-central-hris.html","sourceType":"official"},{"id":"sf-ecp","label":"SAP SuccessFactors Employee Central Payroll","url":"https://www.sap.com/products/hcm/employee-central-payroll.html","sourceType":"official"},{"id":"sf-connect25","label":"SAP Connect: SuccessFactors innovations (scale)","url":"https://news.sap.com/2025/10/sap-connect-new-sap-successfactors-innovations/","sourceType":"official"},{"id":"sf-ai24","label":"SAP SuccessFactors HCM AI and suite","url":"https://news.sap.com/2024/10/new-ai-sap-successfactors-hcm-suite-workforce-management-upskilling-organizational-evolution/","sourceType":"official"},{"id":"sf-nestle","label":"SAP customer story: Nestlé","url":"https://www.sap.com/about/customer-stories/nestle.html","sourceType":"official"},{"id":"sf-stories","label":"SAP SuccessFactors customer stories","url":"https://www.sap.com/products/hcm/community-customer-stories.html","sourceType":"official"},{"id":"sf-soc2","label":"SAP SuccessFactors HCM SOC 2 audit report","url":"https://www.sap.com/about/trust-center/certification-compliance/sap-successfactors-human-capital-management-soc-2-audit-report-2.html","sourceType":"official"},{"id":"sf-soc1","label":"SAP SuccessFactors HCM SOC 1 audit report","url":"https://www.sap.com/about/trust-center/certification-compliance/sap-successfactors-hcm-soc-1-2024-h2.html","sourceType":"official"},{"id":"sf-iso","label":"SAP SuccessFactors ISO 27001 Statement of Applicability","url":"https://www.sap.com/about/trust-center/certification-compliance/sap-successfactors-employee-central-payroll-iso27001-soa.html","sourceType":"official"},{"id":"sf-stock","label":"SAP investor stock data","url":"https://www.sap.com/investors/en/stock/basic-data.html","sourceType":"regulatory"},{"id":"sf-g2","label":"G2: SAP SuccessFactors Employee Central","url":"https://www.g2.com/products/sap-successfactors-employee-central/reviews","sourceType":"marketplace"},{"id":"sf-pricing-3p","label":"SAP SuccessFactors pricing overview (third-party)","url":"https://www.pin.com/blog/sap-successfactors-pricing/","sourceType":"reporting"},{"id":"sf-techradar","label":"TechRadar: SAP SuccessFactors review","url":"https://www.techradar.com/pro/sap-successfactors-hr-software-suite-review","sourceType":"reporting"}]},"faq":[{"q":"What does SuccessFactors do?","a":"SAP SuccessFactors is SAP SE's cloud HCM suite serving as an enterprise system of record and talent platform. Its core module, Employee Central, anchors global core HR, and the suite spans payroll, recruiting, onboarding, performance and goals, compensation, learning, succession and development, an opportunity marketp…"},{"q":"Where is SuccessFactors headquartered?","a":"SuccessFactors is headquartered in Walldorf, Germany (SAP parent)."},{"q":"When was SuccessFactors founded?","a":"SuccessFactors was founded in 2001."},{"q":"Who founded SuccessFactors?","a":"SuccessFactors was founded by Aaron Au, Lars Dalgaard."},{"q":"What kind of HR technology is SuccessFactors?","a":"SuccessFactors is categorized under HCM, Payroll, Succession Plan on DHRMap."}]}