# Salesforce Agentforce (Salesforce Agentforce)

> Salesforce's platform for building autonomous AI agents that handle tasks for employees and customers.

## Facts
- **Website:** https://salesforce.com/agentforce
- **Categories:** Digital Workforce

## Overview
Agentforce is Salesforce's AI agent platform for building autonomous agents that answer questions, take actions and escalate complex issues to humans across web, phone and messaging. Salesforce offers role-specific agents for customer service, employee support, sales development and event support, positioning it as a digital labor force.

## Sources
- [Salesforce Agentforce — official website](https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/logo-salesforce.svg?w=1024) — official
- [DHRmap 2026 map verification](https://www.salesforce.com/agentforce/) — official
- [DHRmap 2026 map verification](https://www.salesforce.com/agentforce/) — official
- [DHRmap 2026 map verification](https://www.salesforce.com/agentforce/) — official

## FAQ
**What does Salesforce Agentforce do?**

Salesforce's platform for building autonomous AI agents that handle tasks for employees and customers.

**What kind of HR technology is Salesforce Agentforce?**

Salesforce Agentforce is categorized under Digital Workforce on DHRMap.

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**Verification:** unverified
**Canonical page:** https://www.dhrmap.com/companies/salesforce-agentforce
Machine-readable: [salesforce-agentforce.json](https://www.dhrmap.com/companies/salesforce-agentforce.json) · © DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution.