{"@context":"https://schema.org","@type":"Organization","id":"cmva5o7za005yhhll1cqxleqn","name":"Salesforce Agentforce","slug":"salesforce-agentforce","url":"https://www.dhrmap.com/companies/salesforce-agentforce","shortDescription":"Salesforce's platform for building autonomous AI agents that handle tasks for employees and customers.","categories":[{"name":"Digital Workforce","slug":"digital-workforce"}],"verification":{"status":"unverified","sources":[{"name":"Salesforce Agentforce — official website","url":"https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/logo-salesforce.svg?w=1024","type":"official","field":"logoUrl","verifiedAt":"2026-10-16"},{"name":"DHRmap 2026 map verification","url":"https://www.salesforce.com/agentforce/","type":"official","field":"shortDescription","verifiedAt":"2026-10-15"},{"name":"DHRmap 2026 map verification","url":"https://www.salesforce.com/agentforce/","type":"official","field":"longDescription","verifiedAt":"2026-10-15"},{"name":"DHRmap 2026 map verification","url":"https://www.salesforce.com/agentforce/","type":"official","field":"corporateNote","verifiedAt":"2026-10-15"}]},"meta":{"updatedAt":"2026-10-16T03:18:02.616Z","canonical":"https://www.dhrmap.com/companies/salesforce-agentforce","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"nameShort":"Salesforce Agentforce","website":"https://salesforce.com/agentforce","longDescription":"Agentforce is Salesforce's AI agent platform for building autonomous agents that answer questions, take actions and escalate complex issues to humans across web, phone and messaging. Salesforce offers role-specific agents for customer service, employee support, sales development and event support, positioning it as a digital labor force.","social":{},"faq":[{"q":"What does Salesforce Agentforce do?","a":"Salesforce's platform for building autonomous AI agents that handle tasks for employees and customers."},{"q":"What kind of HR technology is Salesforce Agentforce?","a":"Salesforce Agentforce is categorized under Digital Workforce on DHRMap."}]}