# Medallia (Medallia)

> Experience-management software vendor, primarily customer experience, with an employee-experience (employee listening/feedback) product line.

## Facts
- **Website:** https://www.medallia.com
- **Headquarters:** San Francisco, California, USA
- **Country:** United States
- **Founded:** 2001
- **Founder:** Borge Hald, Amy Pressman
- **Employees:** 1001-5000
- **Funding stage:** Private equity owned; taken private by Thoma Bravo for ~$6.4B (completed October 2021), previously NYSE-listed
- **Total funding:** $325 million
- **Categories:** Employee Experience, Employee Survey

## Overview
Medallia is an experience-management software company whose AI-driven platform captures feedback signals across many channels and turns them into analytics and prioritized actions. It is primarily known for customer experience (CX) management but also sells a dedicated Medallia Employee Experience product line for employee listening and feedback. Founded in 2001 and headquartered in San Francisco, Medallia was taken private by Thoma Bravo in an all-cash deal valued at about $6.4 billion, completed in October 2021.

## Products
Medallia Employee Surveys; Experience Analytics; Feedback Tools; Journey Mapping; Culture Platform

## Leadership
- Borge Hald — founder ([profile](https://www.dhrmap.com/people/borge-hald))
- Amy Pressman — founder ([profile](https://www.dhrmap.com/people/amy-pressman))

## Sources
- [Medallia — official website](https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/medallia-og-default-new.png) — official
- [About Medallia](https://www.medallia.com/about/) — company
- [About Medallia](https://www.medallia.com/about/) — company
- [Thoma Bravo Completes Acquisition of Medallia](https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia) — press
- [Thoma Bravo Completes Acquisition of Medallia (remains HQ'd in San Francisco)](https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia) — press
- [Thoma Bravo Completes Acquisition of Medallia](https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia) — press
- [Thoma Bravo Completes Acquisition of Medallia](https://www.businesswire.com/news/home/20211029005286/en/Thoma-Bravo-Completes-Acquisition-of-Medallia) — press
- [Medallia to be Acquired by Thoma Bravo for $6.4 Billion](https://www.thomabravo.com/press-releases/medallia-to-be-acquired-by-thoma-bravo-for-6.4-billion) — press
- [Thoma Bravo Completes Acquisition of Medallia](https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia) — press

## FAQ
**What does Medallia do?**

Experience-management software vendor, primarily customer experience, with an employee-experience (employee listening/feedback) product line.

**Where is Medallia headquartered?**

Medallia is headquartered in San Francisco, California, USA, United States.

**When was Medallia founded?**

Medallia was founded in 2001.

**Who founded Medallia?**

Medallia was founded by Borge Hald, Amy Pressman.

**How many employees does Medallia have?**

Medallia has 1001-5000 employees.

**How much funding has Medallia raised?**

Medallia has raised $325 million (Private equity owned; taken private by Thoma Bravo for ~$6.4B (completed October 2021), previously NYSE-listed) to date, per DHRMap records.

**What kind of HR technology is Medallia?**

Medallia is categorized under Employee Experience, Employee Survey on DHRMap.

---
**Verification:** partially_verified · last reviewed 2026-09-10
**Canonical page:** https://www.dhrmap.com/companies/medallia
Machine-readable: [medallia.json](https://www.dhrmap.com/companies/medallia.json) · © DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution.