{"@context":"https://schema.org","@type":"Organization","id":"cmrr0rq6e00u7vjq6vftf8rau","name":"Medallia","slug":"medallia","url":"https://www.dhrmap.com/companies/medallia","shortDescription":"Experience-management software vendor, primarily customer experience, with an employee-experience (employee listening/feedback) product line.","categories":[{"name":"Employee Experience","slug":"employee-experience"},{"name":"Employee Survey","slug":"employee-survey"}],"verification":{"status":"partially_verified","lastVerifiedAt":"2026-09-10T16:44:37.383Z","sources":[{"name":"Medallia — official website","url":"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/medallia-og-default-new.png","type":"official","field":"logoUrl","verifiedAt":"2026-10-16"},{"name":"About Medallia","url":"https://www.medallia.com/about/","type":"company","field":"shortDescription","verifiedAt":"2026-09-10"},{"name":"About Medallia","url":"https://www.medallia.com/about/","type":"company","field":"longDescription","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Completes Acquisition of Medallia","url":"https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia","type":"press","field":"longDescription","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Completes Acquisition of Medallia (remains HQ'd in San Francisco)","url":"https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia","type":"press","field":"hqLocation","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Completes Acquisition of Medallia","url":"https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia","type":"press","field":"country","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Completes Acquisition of Medallia","url":"https://www.businesswire.com/news/home/20211029005286/en/Thoma-Bravo-Completes-Acquisition-of-Medallia","type":"press","field":"foundedYear","verifiedAt":"2026-09-10"},{"name":"Medallia to be Acquired by Thoma Bravo for $6.4 Billion","url":"https://www.thomabravo.com/press-releases/medallia-to-be-acquired-by-thoma-bravo-for-6.4-billion","type":"press","field":"fundingStage","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Completes Acquisition of Medallia","url":"https://www.thomabravo.com/press-releases/thoma-bravo-completes-acquisition-of-medallia","type":"press","field":"fundingStage","verifiedAt":"2026-09-10"}]},"meta":{"updatedAt":"2026-10-16T03:56:45.841Z","canonical":"https://www.dhrmap.com/companies/medallia","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"nameShort":"Medallia","website":"https://www.medallia.com","longDescription":"Medallia is an experience-management software company whose AI-driven platform captures feedback signals across many channels and turns them into analytics and prioritized actions. It is primarily known for customer experience (CX) management but also sells a dedicated Medallia Employee Experience product line for employee listening and feedback. Founded in 2001 and headquartered in San Francisco, Medallia was taken private by Thoma Bravo in an all-cash deal valued at about $6.4 billion, completed in October 2021.","products":"Medallia Employee Surveys; Experience Analytics; Feedback Tools; Journey Mapping; Culture Platform","hqLocation":"San Francisco, California, USA","country":"United States","foundedYear":"2001","founder":"Borge Hald, Amy Pressman","employeeCountRange":"1001-5000","fundingStage":"Private equity owned; taken private by Thoma Bravo for ~$6.4B (completed October 2021), previously NYSE-listed","totalFunding":"$325 million","social":{"linkedin":"https://www.linkedin.com/company/medallia"},"leadership":[{"name":"Borge Hald","role":"founder","url":"https://www.dhrmap.com/people/borge-hald"},{"name":"Amy Pressman","role":"founder","url":"https://www.dhrmap.com/people/amy-pressman"}],"faq":[{"q":"What does Medallia do?","a":"Experience-management software vendor, primarily customer experience, with an employee-experience (employee listening/feedback) product line."},{"q":"Where is Medallia headquartered?","a":"Medallia is headquartered in San Francisco, California, USA, United States."},{"q":"When was Medallia founded?","a":"Medallia was founded in 2001."},{"q":"Who founded Medallia?","a":"Medallia was founded by Borge Hald, Amy Pressman."},{"q":"How many employees does Medallia have?","a":"Medallia has 1001-5000 employees."},{"q":"How much funding has Medallia raised?","a":"Medallia has raised $325 million (Private equity owned; taken private by Thoma Bravo for ~$6.4B (completed October 2021), previously NYSE-listed) to date, per DHRMap records."},{"q":"What kind of HR technology is Medallia?","a":"Medallia is categorized under Employee Experience, Employee Survey on DHRMap."}]}