{"@context":"https://schema.org","@type":"Organization","id":"cmrquwq7x00aklb0rowyapgte","name":"Leena AI","slug":"leena-ai","url":"https://www.dhrmap.com/companies/leena-ai","shortDescription":"Leena AI is an enterprise virtual assistant that empowers employee-facing teams to transform employee experiences. Designed for modern workplaces, Leena AI covers every part of an employee’s journey - from the day one enters to the day one leaves - while simul","categories":[{"name":"Conversational AI & HR Agents","slug":"conversational-ai-and-hr-agents"},{"name":"Onboarding","slug":"onboarding"},{"name":"Employee Experience","slug":"employee-experience"},{"name":"AI for HR","slug":"ai-for-hr"},{"name":"HR Service Delivery & Helpdesk","slug":"hr-service-delivery"}],"verification":{"status":"unverified","sources":[{"name":"Leena AI — official website","url":"https://leena.ai/images/leenaLogo.svg","type":"official","field":"logoUrl","verifiedAt":"2026-10-16"},{"name":"Leena AI autonomous agent","url":"https://leena.ai/autonomous-agent","type":"official","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI HR service delivery","url":"https://leena.ai/initiative/hr-service-delivery","type":"official","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI customers","url":"https://leena.ai/customers","type":"official","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI case studies","url":"https://leena.ai/case-studies","type":"official","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI trust and security","url":"https://leena.ai/platform/enterprise-agentic-ai-trust-security","type":"official","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI pricing","url":"https://leena.ai/Pricing-Enterprise-Service-Delivery","type":"official","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI $30M Series B","url":"https://www.prnewswire.com/news-releases/leena-ai-announces-30m-series-b-round-led-by-bessemer-venture-partners-301387209.html","type":"reporting","field":"profile","verifiedAt":"2026-08-23"},{"name":"Bessemer: Leena AI from HR chatbot to agentic enterprise","url":"https://www.bvp.com/atlas/leena-ai-from-hr-chatbot-to-the-agentic-enterprise","type":"reporting","field":"profile","verifiedAt":"2026-08-23"},{"name":"Leena AI on Microsoft marketplace","url":"https://marketplace.microsoft.com/en-us/product/saas/leenaaiinc1703156633353.enterprisevirtualassistant","type":"marketplace","field":"profile","verifiedAt":"2026-08-23"},{"name":"G2: Leena AI reviews","url":"https://www.g2.com/products/leena-ai-autonomous-agent/reviews","type":"marketplace","field":"profile","verifiedAt":"2026-08-23"}]},"meta":{"updatedAt":"2026-10-16T03:50:38.101Z","canonical":"https://www.dhrmap.com/companies/leena-ai","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"website":"https://www.leena.ai/","longDescription":"Leena AI is an enterprise virtual assistant that empowers employee-facing teams to transform employee experiences. Designed for modern workplaces, Leena AI covers every part of an employee’s journey - from the day one enters to the day one leaves - while simultaneously accelerating service delivery across functions such as HR, IT and others.","products":"Leena AI Autonomous HR Agent, AI-Powered Employee Service Desk, HR Query Resolution (policies, benefits, payroll), Onboarding Automation, Employee Engagement Surveys, Knowledge Management, Ticketing & Case Management, Multi-Channel (Slack, Teams, email, WhatsApp), HRIS Integration, Analytics & Insights, Multi-Language (100+), Gen AI Assistant","hqLocation":"New York","country":"United States","foundedYear":"2018","founder":"Adit Jain","totalFunding":"$40.12M","social":{"linkedin":"https://www.linkedin.com/company/l-e-e-n-a/?originalSubdomain=in","facebook":"https://www.facebook.com/Leena-AI-301312863666839/","youtube":"https://www.youtube.com/c/LeenaAI"},"leadership":[{"name":"Adit Jain","role":"co-founder","url":"https://www.dhrmap.com/people/adit-jain"}],"decisionProfile":{"version":"1.0","lastVerified":"2026-08-23","maturity":"verified","editorialSummary":"Leena AI is an agentic AI platform for the enterprise that automates employee-facing service delivery across HR, IT, finance, procurement and sales, aiming at 'zero-ticket enterprises.' Its products span HR service delivery and helpdesk, knowledge management, an employee assistant and workflow automation, powered by a proprietary LLM branded WorkLM. Founded in 2018 and backed by Bessemer Venture Partners.","decisionSnapshot":{"bestFor":"Large and Fortune 500 enterprises consolidating HR, IT and finance employee support onto one agentic assistant.","strongWhen":"You need cross-domain automation across many enterprise systems, with broad prebuilt integrations.","watchFor":"Pricing is quote-based and recently shifted to a platform fee plus consumption; the vendor completed a full re-architecture in 2024, so assess maturity.","pricing":"Quote-based, tied to headcount, modules and services; not publicly published.","implementation":"Vendor-reported deployment of roughly 90 days from engagement to production."},"scale":[{"label":"Employees served","value":"20M+","context":"Across 500+ enterprises","sourceIds":["le-customers"]},{"label":"Funding","value":"$30M Series B","context":"Announced 2021, led by Bessemer; ~$40M raised in total","sourceIds":["le-pr"]}],"buyerFit":{"employeeSizes":["Large enterprise","Fortune 500"],"industries":["FMCG","Insurance","Technology","Healthcare","Aviation","Retail","Manufacturing"],"regions":["Global (100+ languages)"],"useCases":["HR helpdesk automation","Employee self-service","Onboarding and offboarding","Knowledge management","IT and finance ticket deflection","Workflow and approval automation"]},"offerings":[{"title":"Autonomous Agent (WorkLM)","audience":"IT, HR, finance and operations","description":"A central agent that decomposes complex tasks into sub-tasks executed by application-specific agents across the tech stack.","capabilities":["Multi-app task automation","Cross-domain automation","Multimodal and multilingual","Broad enterprise integrations"],"sourceIds":["le-agent"]},{"title":"HR Service Delivery / Helpdesk","audience":"HR teams","description":"An AI workplace assistant for the employee lifecycle.","capabilities":["Real-time query resolution","Smart helpdesk","Onboarding and offboarding journeys","Transaction automation"],"sourceIds":["le-hrsd"]},{"title":"Knowledge Management & Employee Assistant","audience":"Employees and HR","description":"Generative-AI FAQ and self-help plus a conversational employee assistant.","capabilities":["Automated FAQ","Knowledge self-help","Multichannel access","Policy compliance"],"sourceIds":["le-hrsd"]},{"title":"Workflow Automation","audience":"HR and operations","description":"A no-code, drag-and-drop builder for approvals, processes and integrations.","capabilities":["No-code builder","Approval automation","Process automation","System integrations"],"sourceIds":["le-hrsd"]}],"capabilities":["Agentic and autonomous AI","HR helpdesk","Employee self-service","Knowledge management and FAQ automation","Conversational AI","Workflow automation and no-code builder","Onboarding and offboarding","Multilingual and multichannel","Ticket deflection","Enterprise integrations"],"strengths":[{"title":"Cross-domain coverage","description":"HR, IT, finance, procurement and sales support in one agent.","sourceIds":["le-agent"]},{"title":"Integration breadth","description":"Extensive prebuilt integrations and a vendor-neutral integration layer.","sourceIds":["le-agent","le-bvp"]},{"title":"Strong security posture","description":"A broad set of SOC and ISO certifications.","sourceIds":["le-trust"]}],"considerations":[{"title":"Opaque pricing","description":"Quote-based, with a recent shift to platform fee plus consumption that complicates total cost.","sourceIds":["le-bvp","le-pricing"]},{"title":"Re-architecture recency","description":"A 2024 full re-architecture carries maturity risk to assess.","sourceIds":["le-bvp"]},{"title":"Occasional technical issues","description":"Some reviewers note occasional technical issues affecting performance.","sourceIds":["le-g2"]}],"commercial":[{"label":"Pricing model","value":"Quote-based enterprise licensing (platform fee plus consumption)","sourceIds":["le-pricing","le-bvp"]},{"label":"Ownership","value":"Private; ~$40M raised (Series B led by Bessemer, 2021)","sourceIds":["le-pr"]}],"integrations":[{"title":"Enterprise integrations","description":"Integrations with SAP, ServiceNow, Workday, Oracle, Salesforce, Jira and BMC Helix across ITSM and HRIS, plus Microsoft, AWS and SAP marketplace listings.","sourceIds":["le-agent","le-msft"]}],"security":[{"title":"SOC and ISO","description":"Leena AI lists SOC 1 and SOC 2 Type II and ISO 27001, 27017, 27018 and 27701 certifications.","sourceIds":["le-trust"]},{"title":"Privacy and controls","description":"HIPAA, GDPR, CCPA, LGPD and VCDPA with AES-256 encryption, SSO, MFA and RBAC.","sourceIds":["le-trust"]}],"customerEvidence":[{"customer":"Coca-Cola (Gulf Coca-Cola Beverages)","title":"Multi-department helpdesk","description":"The bottler deployed Leena AI across HR, IT, finance and commercial-services helpdesks.","outcome":"Reported turnaround time reduced from about two days to about six hours across HR, IT and finance.","sourceIds":["le-bvp","le-cases"]},{"customer":"Enterprise deployments (aggregate)","title":"Ticket deflection and self-service","description":"Leena AI reports aggregate outcomes across enterprise HR service-delivery deployments.","outcome":"Vendor-reported up to 70% reduction in helpdesk tickets and 95% reduction in query turnaround.","sourceIds":["le-hrsd"]}],"marketplaceEvidence":{"product":"Leena AI Autonomous Agent","rating":"4.6 / 5","reviewVolume":"150+ G2 reviews","summary":"G2 reviewers rate Leena AI highly for enterprise service delivery. Review counts vary by snapshot.","sourceIds":["le-g2"]},"alternatives":["Moveworks","Espressive","ServiceNow","Simpplr","Paradox","Workgrid","Aisera"],"newsKeywords":["Leena AI"],"sources":[{"id":"le-agent","label":"Leena AI autonomous agent","url":"https://leena.ai/autonomous-agent","sourceType":"official"},{"id":"le-hrsd","label":"Leena AI HR service delivery","url":"https://leena.ai/initiative/hr-service-delivery","sourceType":"official"},{"id":"le-customers","label":"Leena AI customers","url":"https://leena.ai/customers","sourceType":"official"},{"id":"le-cases","label":"Leena AI case studies","url":"https://leena.ai/case-studies","sourceType":"official"},{"id":"le-trust","label":"Leena AI trust and security","url":"https://leena.ai/platform/enterprise-agentic-ai-trust-security","sourceType":"official"},{"id":"le-pricing","label":"Leena AI pricing","url":"https://leena.ai/Pricing-Enterprise-Service-Delivery","sourceType":"official"},{"id":"le-pr","label":"Leena AI $30M Series B","url":"https://www.prnewswire.com/news-releases/leena-ai-announces-30m-series-b-round-led-by-bessemer-venture-partners-301387209.html","sourceType":"reporting"},{"id":"le-bvp","label":"Bessemer: Leena AI from HR chatbot to agentic enterprise","url":"https://www.bvp.com/atlas/leena-ai-from-hr-chatbot-to-the-agentic-enterprise","sourceType":"reporting"},{"id":"le-msft","label":"Leena AI on Microsoft marketplace","url":"https://marketplace.microsoft.com/en-us/product/saas/leenaaiinc1703156633353.enterprisevirtualassistant","sourceType":"marketplace"},{"id":"le-g2","label":"G2: Leena AI reviews","url":"https://www.g2.com/products/leena-ai-autonomous-agent/reviews","sourceType":"marketplace"}]},"faq":[{"q":"What does Leena AI do?","a":"Leena AI is an agentic AI platform for the enterprise that automates employee-facing service delivery across HR, IT, finance, procurement and sales, aiming at 'zero-ticket enterprises.' Its products span HR service delivery and helpdesk, knowledge management, an employee assistant and workflow automation, powered by a…"},{"q":"Where is Leena AI headquartered?","a":"Leena AI is headquartered in New York, United States."},{"q":"When was Leena AI founded?","a":"Leena AI was founded in 2018."},{"q":"Who founded Leena AI?","a":"Leena AI was founded by Adit Jain."},{"q":"How much funding has Leena AI raised?","a":"Leena AI has raised $40.12M to date, per DHRMap records."},{"q":"What kind of HR technology is Leena AI?","a":"Leena AI is categorized under Conversational AI & HR Agents, Onboarding, Employee Experience on DHRMap."}]}