{"@context":"https://schema.org","@type":"Organization","id":"cmrquwqyl00pflb0rgbr9rlc2","name":"isolved","slug":"isolved","url":"https://www.dhrmap.com/companies/isolved","shortDescription":"isolved provides a unified HCM platform for HR, payroll, benefits, talent acquisition, workforce management, talent management, engagement, AI, and analytics.","categories":[{"name":"HCM","slug":"hcm"},{"name":"Payroll","slug":"payroll"}],"verification":{"status":"core_verified","lastVerifiedAt":"2026-08-11T00:00:00.000Z","sources":[{"name":"isolved marketplace","url":"https://marketplace.isolvedhcm.com/","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"isolved People Cloud overview","url":"https://www.isolvedhcm.com/what-we-offer","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"isolved everyday ROI (Forrester TEI)","url":"https://www.isolvedhcm.com/blog/everyday-roi-isolved-people-cloud","type":"official","field":"profile","verifiedAt":"2026-08-22"},{"name":"Accel-KKR isolved continuation fund release (scale and ownership)","url":"https://www.accel-kkr.com/accel-kkr-closes-1-9-billion-continuation-fund-to-support-further-growth-of-isolved/","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"isolved HR Tech Awards customer case study (KTC, Milestone)","url":"https://lhra.io/wp-content/uploads/2022/12/HR-Tech-Awards-2022-Case-Study-isolved.pdf","type":"reporting","field":"profile","verifiedAt":"2026-08-22"},{"name":"isolved pricing (TrustRadius)","url":"https://www.trustradius.com/products/isolved/pricing","type":"marketplace","field":"profile","verifiedAt":"2026-08-22"},{"name":"G2: isolved reviews","url":"https://www.g2.com/products/isolved/reviews","type":"marketplace","field":"profile","verifiedAt":"2026-08-22"},{"name":"isolved official company story","url":"https://www.isolvedhcm.com/about/our-story","type":"official","field":"profile","verifiedAt":"2026-08-11"},{"name":"isolved official platform page","url":"https://www.isolvedhcm.com/what-we-offer","type":"official","field":"products","verifiedAt":"2026-08-11"},{"name":"isolved official contact page","url":"https://www.isolvedhcm.com/contact","type":"official","field":"hqLocation","verifiedAt":"2026-08-11"},{"name":"isolved official LinkedIn page","url":"https://www.linkedin.com/company/isolved","type":"official-social","field":"employeeCountRange","verifiedAt":"2026-08-11"},{"name":"isolved official about page","url":"https://www.isolvedhcm.com/about","type":"official","field":"categoryDecision","verifiedAt":"2026-08-11"}]},"meta":{"updatedAt":"2026-10-22T19:06:45.051Z","canonical":"https://www.dhrmap.com/companies/isolved","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"nameShort":"isolved","website":"https://www.isolvedhcm.com/","longDescription":"isolved is a Charlotte-headquartered HCM and workforce-capital-management company whose history began in 1986 with benefits and COBRA administration. Its People Cloud platform connects HR, payroll, benefits, talent acquisition, workforce management, talent management, employee engagement, AI, and analytics. isolved says more than 200,000 employers and 9 million employees across the United States use its technology and services.","products":"isolved People Cloud, HR and payroll, tax services, benefits administration, COBRA, applicant tracking, onboarding, time and attendance, scheduling, expenses, talent management, performance, learning, employee engagement, workforce analytics, AI automation, compliance guidance, and mobile employee self-service.","hqLocation":"11215 N. Community House Road, Suite 800, Charlotte, North Carolina 28277","country":"United States","serviceRegions":"United States","foundedYear":"1986","founder":"Jonathan D. Morse","employeeCountRange":"1001-5000","social":{"linkedin":"https://www.linkedin.com/company/isolved-hcm"},"leadership":[{"name":"Jonathan D. Morse","role":"founder"}],"decisionProfile":{"version":"1.0","lastVerified":"2026-08-22","maturity":"verified","editorialSummary":"isolved offers isolved People Cloud, a unified, modular HCM platform built on Microsoft Azure that spans payroll, HR, benefits administration, time and workforce management, and talent for U.S. small and mid-market employers. It is delivered directly and through a partner and service-bureau channel that resells and services the product.","decisionSnapshot":{"bestFor":"U.S. small and mid-market employers that want one integrated payroll, HR, benefits, time and talent suite.","strongWhen":"A single unified platform across payroll, HR, benefits, workforce management, talent and analytics is preferred over point tools.","watchFor":"Pricing is quote-only; some reviewers cite navigation and support gaps; the platform is U.S.-focused rather than global.","pricing":"Per-employee-per-month and quote-only; no published rates.","implementation":"Delivered directly and via a partner and service-bureau channel; an implementation fee typically applies."},"scale":[{"label":"Employers","value":"189,000+","context":"Across all 50 U.S. states (owner Accel-KKR, 2025); isolved marketing cites 200,000+ employers","sourceIds":["isv-akkr","isv-offer"]},{"label":"Employees","value":"7.7M+","context":"Employees served across the isolved base (2025)","sourceIds":["isv-akkr"]}],"buyerFit":{"employeeSizes":["Small business","Mid-market"],"industries":["Cross-industry","Nonprofit and human services","Healthcare and senior living"],"regions":["United States","All 50 states"],"useCases":["Payroll processing","HR and employee data management","Benefits open enrollment","Time and scheduling","Talent acquisition and management","Workforce analytics"]},"offerings":[{"title":"HR & Payroll","audience":"HR and payroll administrators","description":"Centralized employee data with accurate, on-time payroll on the People Cloud platform.","capabilities":["Centralized employee data","Workflow automation","Employee self-service","Payroll processing"],"sourceIds":["isv-offer"]},{"title":"Benefits","audience":"HR, benefits administrators and employees","description":"Employee-centric open enrollment with plan comparison and guidance.","capabilities":["Open enrollment","Plan comparison","Personalized guidance"],"sourceIds":["isv-offer"]},{"title":"Workforce Management","audience":"Managers and operations","description":"Time, scheduling and expenses for the entire workforce, including remote and hybrid.","capabilities":["Time tracking","Scheduling","Expense management"],"sourceIds":["isv-offer"]},{"title":"Talent acquisition and management","audience":"Hiring teams, HR and managers","description":"Source, screen, hire and onboard, then grow and engage employees.","capabilities":["Applicant tracking","Onboarding","Learning","Performance","Compensation planning"],"sourceIds":["isv-offer"]},{"title":"AI & Analytics","audience":"HR and payroll teams","description":"AI-assisted insights that surface risks across payroll, benefits and compliance.","capabilities":["Payroll error detection","Benefits guidance","Compliance risk flags","HR analytics"],"sourceIds":["isv-offer"]}],"capabilities":["Payroll","HR / HRIS","Benefits administration","Time and attendance","Scheduling and expenses","Workforce management","Talent acquisition and onboarding","Performance and learning","HR analytics and AI assist","Employee self-service and mobile"],"strengths":[{"title":"Unified single platform","description":"Payroll, HR, benefits, workforce management, talent and analytics are combined on one People Cloud platform.","sourceIds":["isv-offer"]},{"title":"Large installed base","description":"isolved serves a large base of employers across all 50 U.S. states with a long operating history at scale.","sourceIds":["isv-akkr"]},{"title":"Partner marketplace extensibility","description":"A partner marketplace of integrations extends People Cloud.","sourceIds":["isv-marketplace"]}],"considerations":[{"title":"Quote-only pricing","description":"Pricing is not published; buyers must contact sales for a quote.","sourceIds":["isv-pricing"]},{"title":"Navigation and support feedback","description":"Some G2 reviewers report navigation friction and support gaps.","sourceIds":["isv-g2"]},{"title":"U.S.-focused footprint","description":"isolved is oriented to U.S. employers and is not positioned for global multi-country payroll.","sourceIds":["isv-akkr"]}],"commercial":[{"label":"Pricing model","value":"Per-employee-per-month, quote-only; not publicly listed","sourceIds":["isv-pricing"]},{"label":"Ownership","value":"Private; PE-backed (Accel-KKR), which closed a ~$1.9B continuation fund in 2025","sourceIds":["isv-akkr"]}],"integrations":[{"title":"isolved Marketplace","description":"A marketplace of partner solutions and integrations built for People Cloud.","sourceIds":["isv-marketplace"]},{"title":"API integrations","description":"One- and bi-directional API or file-transfer integrations, real-time or scheduled, with partner solutions.","sourceIds":["isv-marketplace"]}],"security":[{"title":"Azure-hosted platform","description":"isolved People Cloud is hosted on Microsoft Azure; buyers should request current SOC/ISO attestations directly, as specific certifications are not published on the marketing site.","sourceIds":["isv-offer"]}],"customerEvidence":[{"customer":"Key Training Center","title":"Nonprofit workforce enablement","description":"One of Florida's largest nonprofits serving people with developmental disabilities uses most of isolved People Cloud, letting workers log in, elect benefits and view pay.","outcome":"Vendor-reported improvement in workforce empowerment and engagement.","sourceIds":["isv-case-awards"]},{"customer":"Milestone Retirement Communities","title":"Senior-living employee experience","description":"An operator of about 40 senior-living communities (~2,200 employees) moved from ADP to isolved to resolve timeclock issues.","outcome":"Vendor-reported streamlined employee experience and reduced frustration.","sourceIds":["isv-case-awards"]}],"marketplaceEvidence":{"product":"isolved","rating":"4.3 / 5","reviewVolume":"1,400+ G2 reviews","summary":"G2 reviewers praise the unified platform, ease of use and payroll processing while noting occasional navigation and support friction. Review counts vary by snapshot.","sourceIds":["isv-g2"]},"alternatives":["ADP Workforce Now","Paychex Flex","Paylocity","Paycom","UKG Ready","Rippling","Gusto","BambooHR"],"newsKeywords":["isolved"],"sources":[{"id":"isv-offer","label":"isolved People Cloud overview","url":"https://www.isolvedhcm.com/what-we-offer","sourceType":"official"},{"id":"isv-marketplace","label":"isolved marketplace","url":"https://marketplace.isolvedhcm.com/","sourceType":"official"},{"id":"isv-roi","label":"isolved everyday ROI (Forrester TEI)","url":"https://www.isolvedhcm.com/blog/everyday-roi-isolved-people-cloud","sourceType":"official"},{"id":"isv-akkr","label":"Accel-KKR isolved continuation fund release (scale and ownership)","url":"https://www.accel-kkr.com/accel-kkr-closes-1-9-billion-continuation-fund-to-support-further-growth-of-isolved/","sourceType":"reporting"},{"id":"isv-case-awards","label":"isolved HR Tech Awards customer case study (KTC, Milestone)","url":"https://lhra.io/wp-content/uploads/2022/12/HR-Tech-Awards-2022-Case-Study-isolved.pdf","sourceType":"reporting"},{"id":"isv-pricing","label":"isolved pricing (TrustRadius)","url":"https://www.trustradius.com/products/isolved/pricing","sourceType":"marketplace"},{"id":"isv-g2","label":"G2: isolved reviews","url":"https://www.g2.com/products/isolved/reviews","sourceType":"marketplace"}]},"faq":[{"q":"What does isolved do?","a":"isolved offers isolved People Cloud, a unified, modular HCM platform built on Microsoft Azure that spans payroll, HR, benefits administration, time and workforce management, and talent for U.S. small and mid-market employers. It is delivered directly and through a partner and service-bureau channel that resells and se…"},{"q":"Where is isolved headquartered?","a":"isolved is headquartered in 11215 N. Community House Road, Suite 800, Charlotte, North Carolina 28277, United States."},{"q":"When was isolved founded?","a":"isolved was founded in 1986."},{"q":"Who founded isolved?","a":"isolved was founded by Jonathan D. Morse."},{"q":"How many employees does isolved have?","a":"isolved has 1001-5000 employees."},{"q":"What kind of HR technology is isolved?","a":"isolved is categorized under HCM, Payroll on DHRMap."}]}