{"@context":"https://schema.org","@type":"Organization","id":"cmrq0hvhe003a83a5mm0u0leq","name":"Calabrio, Inc.","slug":"calabrio-inc","url":"https://www.dhrmap.com/companies/calabrio-inc","shortDescription":"Minneapolis-based provider of contact-center workforce management, quality management and customer-experience analytics software (Calabrio ONE).","categories":[{"name":"Workforce Management","slug":"workforce-management"}],"verification":{"status":"partially_verified","lastVerifiedAt":"2026-09-10T06:12:11.534Z","sources":[{"name":"Calabrio - Overview, News & Similar companies | ZoomInfo.com","url":"https://www.zoominfo.com/c/calabrio-inc/6210014","type":"database","field":"shortDescription","verifiedAt":"2026-09-10"},{"name":"Calabrio Corporate Fact Sheet","url":"https://www.calabrio.com/wp-content/uploads/2015/06/calabrio_corporate_factsheet-June-2015.pdf","type":"official","field":"shortDescription","verifiedAt":"2026-09-10"},{"name":"Calabrio Corporate Fact Sheet (Established: November 1, 2007)","url":"https://www.calabrio.com/wp-content/uploads/2015/06/calabrio_corporate_factsheet-June-2015.pdf","type":"official","field":"longDescription","verifiedAt":"2026-09-10"},{"name":"Calabrio - Overview | ZoomInfo.com","url":"https://www.zoominfo.com/c/calabrio-inc/6210014","type":"database","field":"longDescription","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Acquires Verint to Join Forces with Calabrio","url":"https://www.businesswire.com/news/home/20250824564235/en/Thoma-Bravo-Acquires-Verint-to-Join-Forces-with-Calabrio-to-Create-an-AI-Driven-Customer-Experience-Powerhouse","type":"media","field":"longDescription","verifiedAt":"2026-09-10"},{"name":"Calabrio HQ: 241 North 5th Avenue Suite 1200, Minneapolis, Minnesota","url":"https://www.zoominfo.com/c/calabrio-inc/6210014","type":"database","field":"hqLocation","verifiedAt":"2026-09-10"},{"name":"Calabrio - Overview | ZoomInfo.com","url":"https://www.zoominfo.com/c/calabrio-inc/6210014","type":"database","field":"country","verifiedAt":"2026-09-10"},{"name":"Calabrio Corporate Fact Sheet (Established: November 1, 2007)","url":"https://www.calabrio.com/wp-content/uploads/2015/06/calabrio_corporate_factsheet-June-2015.pdf","type":"official","field":"foundedYear","verifiedAt":"2026-09-10"},{"name":"Thoma Bravo Acquires Verint to Join Forces with Calabrio","url":"https://www.businesswire.com/news/home/20250824564235/en/Thoma-Bravo-Acquires-Verint-to-Join-Forces-with-Calabrio-to-Create-an-AI-Driven-Customer-Experience-Powerhouse","type":"media","field":"fundingStage","verifiedAt":"2026-09-10"}]},"meta":{"updatedAt":"2026-09-10T06:12:11.535Z","canonical":"https://www.dhrmap.com/companies/calabrio-inc","license":"© DHRMap. Facts may be quoted with attribution and a link to the canonical page. Not for bulk redistribution."},"nameShort":"Calabrio","website":"https://www.calabrio.com/","longDescription":"Calabrio is a workforce performance software company for contact centers, offering the Calabrio ONE suite that includes call recording, quality management, workforce management and voice-of-the-customer analytics. The company was established on November 1, 2007 in Minneapolis, Minnesota as a spin-off from Spanlink Communications, initially focused on call recording and quality management for Cisco contact-center environments. In August 2025, private-equity firm Thoma Bravo agreed to acquire Verint Systems and combine it with Calabrio; the transaction closed in November 2025 and the combined organization began operating under the Verint brand in 2026.","products":"Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.","hqLocation":"Minneapolis, Minnesota, USA","country":"United States","foundedYear":"2007","founder":"Brett Shockley","employeeCountRange":"1-10","fundingStage":"Acquired (private equity; owned by Thoma Bravo, combined with Verint in 2025)","social":{"linkedin":"https://www.linkedin.cn/incareer/company/373234","x":"https://twitter.com/calabrio","facebook":"https://www.facebook.com/CalabrioInc/"},"leadership":[{"name":"Brett Shockley","role":"founder","url":"https://www.dhrmap.com/people/brett-shockley"}],"faq":[{"q":"What does Calabrio do?","a":"Minneapolis-based provider of contact-center workforce management, quality management and customer-experience analytics software (Calabrio ONE)."},{"q":"Where is Calabrio headquartered?","a":"Calabrio is headquartered in Minneapolis, Minnesota, USA, United States."},{"q":"When was Calabrio founded?","a":"Calabrio was founded in 2007."},{"q":"Who founded Calabrio?","a":"Calabrio was founded by Brett Shockley."},{"q":"How many employees does Calabrio have?","a":"Calabrio has 1-10 employees."},{"q":"What kind of HR technology is Calabrio?","a":"Calabrio is categorized under Workforce Management on DHRMap."}]}